Credit Fraud Analyst at Qonto - Hybrid France
Qonto
Help protect Qonto’s SME finance products by managing credit fraud operations and improving AI-supported detection. You’ll strengthen credit eligibility controls across European markets.
Open
Bank of America is a global financial institution operating across banking, finance, and fintech. Its services include personal banking, small-business support, wealth management, investment services, and access to capital markets for individuals, businesses, and institutions. The company also focuses on responsible growth through sustainable finance, diversity initiatives, and community development programs.
Senior Operations Analyst - Plano, TX (Onsite)
Bank of America seeks a Senior Operations Analyst to investigate banking issues, process wire transfers, analyze operational data, and lead product implementations. The role covers reporting, compliance, and ongoing process improvement.
Description
- Investigate daily operational issues within the assigned business unit
- Research problems and develop effective resolutions
- Create and implement new procedures
- Perform complex, non-routine analysis
- Produce operational reports
- Review exception testing and processing activities
- Identify trends and assess the operating environment to support continuous improvement
- Lead implementations for products, services, and operational solutions
- Oversee the design, documentation, implementation, and monitoring of new products and services
- Advise on procedural, technical, and operational changes
- Develop deeper knowledge of business products within the operations environment
- Build productive relationships with business partners and colleagues
- Examine data to uncover issues and trends
- Present reports on key performance indicators and implementation progress
Requirements
- At least one year of banking experience
- Experience processing wire transfers
- Strong attention to detail
- Background in monitoring, surveillance, and testing
- Knowledge of policies, procedures, and guidelines management
- Understanding of regulatory compliance
- Effective written communication skills
- Adaptability in changing operational environments
- Business acumen
- Commitment to continuous improvement
- Critical-thinking skills
- Experience with process mapping
- Change-management capabilities
- Consulting experience
- Data-management skills
- Reporting experience
- Research skills
- Availability for first-shift work
- Ability to work 40 hours per week
Benefits
- Access to affordable, competitive, and flexible benefits
- Resources supporting physical, emotional, and financial wellness
- Opportunities for learning, growth, and meaningful impact
- An in-office culture that promotes collaboration, engagement, and career development
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