Qonto is a European fintech company serving small and medium-sized businesses and freelancers with an integrated business finance platform. Its products bring together everyday banking, business financing, bookkeeping, and spend management to simplify financial operations. Founded in 2017 by Alexandre Prot and Steve Anavi, Qonto supports more than 300,000 companies and has a team of around 900 employees. Hiring at Qonto offers the opportunity to contribute to a B2B financial services product designed for the practical needs of growing businesses.
Credit Fraud Analyst at Qonto - Hybrid France
Help protect Qonto’s SME finance products by managing credit fraud operations and improving AI-supported detection. You’ll strengthen credit eligibility controls across European markets.
Description
- Manage and oversee the daily effectiveness of Qonto’s credit fraud operations
- Work with Tech to improve AI tools for identifying credit fraud and defaults
- Review credit defaults and declined financing to reassess and refine eligibility criteria
- Create and implement controls that safeguard credit products as Qonto expands
- Serve as the cross-market contact for Risk, Product, and Customer Care
- Report to Thibault Mosser, Head of Fraud
Requirements
- Practical experience handling credit fraud or default cases
- Ability to investigate, challenge, and resolve fraud cases beyond following checklists
- Strong critical thinking and curiosity about established criteria and processes
- Clear, confident communication with Risk, Product, and Customer Care teams
- Comfort using AI tools to identify patterns in data
- Genuine interest in advancing AI-powered fraud detection
Benefits
- Unlimited access to leading AI tools
- Autonomy with meaningful ownership of your work
- Broad visibility across teams and markets
- Chance to establish the credit fraud function from the ground up
- Opportunity to contribute to new credit products as Qonto evolves into a bank