Bank of America
Bank of America
Bank of America ir globāla finanšu iestāde, kas darbojas banku pakalpojumu, finanšu un finanšu tehnoloģiju jomā. Tās pakalpojumi ietver privātpersonu banku pakalpojumus, atbalstu mazajiem uzņēmumiem, ieguldījumu pārvaldību, investīciju pakalpojumus un piekļuvi kapitāla tirgiem privātpersonām, uzņēmumiem un institūcijām. Uzņēmums koncentrējas arī uz atbildīgu izaugsmi, veicinot ilgtspējīgu finansēšanu, daudzveidības iniciatīvas un kopienu attīstības programmas.

Senior Operations Analyst - Plano, TX (Onsite)

Bank of America seeks a Senior Operations Analyst to investigate banking issues, process wire transfers, analyze operational data, and lead product implementations. The role covers reporting, compliance, and ongoing process improvement.

Apraksts

  • Investigate daily operational issues within the assigned business unit
  • Research problems and develop effective resolutions
  • Create and implement new procedures
  • Perform complex, non-routine analysis
  • Produce operational reports
  • Review exception testing and processing activities
  • Identify trends and assess the operating environment to support continuous improvement
  • Lead implementations for products, services, and operational solutions
  • Oversee the design, documentation, implementation, and monitoring of new products and services
  • Advise on procedural, technical, and operational changes
  • Develop deeper knowledge of business products within the operations environment
  • Build productive relationships with business partners and colleagues
  • Examine data to uncover issues and trends
  • Present reports on key performance indicators and implementation progress

Prasības

  • At least one year of banking experience
  • Experience processing wire transfers
  • Strong attention to detail
  • Background in monitoring, surveillance, and testing
  • Knowledge of policies, procedures, and guidelines management
  • Understanding of regulatory compliance
  • Effective written communication skills
  • Adaptability in changing operational environments
  • Business acumen
  • Commitment to continuous improvement
  • Critical-thinking skills
  • Experience with process mapping
  • Change-management capabilities
  • Consulting experience
  • Data-management skills
  • Reporting experience
  • Research skills
  • Availability for first-shift work
  • Ability to work 40 hours per week

Priekšrocības

  • Access to affordable, competitive, and flexible benefits
  • Resources supporting physical, emotional, and financial wellness
  • Opportunities for learning, growth, and meaningful impact
  • An in-office culture that promotes collaboration, engagement, and career development

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