Capgemini
Capgemini
Capgemini is a consulting and technology services company that helps organizations transform and manage their operations. Its work spans industries including aerospace, automotive, banking, healthcare, and logistics, with services covering cloud, cybersecurity, data and artificial intelligence, and enterprise management. Capgemini also focuses on innovation and sustainability as part of its approach to digital transformation. The company hires across a broad range of professions and experience levels, with an emphasis on building an innovative and diverse workforce.

Salesforce CRM Analytics Consultant – Capgemini, Barueri

Capgemini is seeking a Salesforce CRM Analytics Consultant in Barueri to build dashboards, integrations, and analytical models for client engagements. The role turns business data into KPIs and actionable insights.

Description

  • Provide technical and functional expertise for Salesforce ecosystem analytics solutions
  • Capture business needs, facilitate workshops, and help define strategic KPIs and indicators
  • Create dashboards, reports, and analyses with Salesforce CRM Analytics and Tableau
  • Develop and refine CRM Analytics Dataflows, Recipes, Datasets, Lenses, and Dashboards
  • Create analytical models and business metrics for Sales, Customer Service, Marketing, and Operations
  • Connect Salesforce, Data Cloud, and external data sources while maintaining reliable, consistent data
  • Apply sound practices for data governance, quality, security, and performance
  • Present complex data as actionable insights for both technical and executive audiences
  • Contribute to digital transformation programs and clients’ adoption of data-driven practices
  • Partner with cross-functional teams on estimates, technical proposals, and analytics roadmaps
  • Coach consultants and analysts by sharing practical knowledge and proven methods

Requirements

  • Demonstrated expertise with Salesforce CRM Analytics, also known as CRMA or Einstein Analytics
  • Practical experience building dashboards and visualizations in Tableau Desktop, Tableau Cloud, or Tableau Server
  • Advanced capability in analytical data modeling and business metric design
  • Hands-on experience with CRM Analytics Dataflows, Recipes, Datasets, and Lenses
  • Working knowledge of SAQL and/or Tableau Calculated Fields
  • Experience defining and tracking KPIs for Sales, Customer Service, and Marketing
  • Background in ETL/ELT workflows and data integration
  • Familiarity with APIs, Data Cloud, Data Lakes, and other enterprise data platforms
  • Experience with Salesforce Sales Cloud and/or Service Cloud
  • Ability to manage the full solution lifecycle from requirements analysis through implementation and ongoing support

Benefits

  • Defined career progression framework with tailored learning pathways
  • Access to Capgemini’s Corporate University, including Harvard and Pluralsight resources
  • Company-supported certifications from SAP, AWS, Microsoft, Salesforce, and other partners
  • EF Education First language programs in English, Spanish, French, and German
  • Medical and dental coverage
  • TotalPass and Equilibrium programs supporting physical and mental well-being
  • Private pension and life insurance plans
  • Family Care Program offering extended parental leave, fertility assistance, and individualized health and well-being support
  • Meal voucher
  • Work-from-home allowance
  • Employee benefits club
  • Inclusive workplace supported by diversity, inclusion, and belonging programs

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