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Salesforce develops cloud-based software centered on a customer relationship management platform that brings company data and teams together through an integrated, AI-driven system. Its products support sales, customer service, and marketing workflows, with solutions designed for businesses ranging from small and medium-sized enterprises to larger organizations. Salesforce also provides industry-focused tools, Trailhead learning resources, and AppExchange apps that extend the capabilities of its CRM platform.
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Salesforce Chief of Staff to the CRO (Remote)

Support the CRO executive office by driving organizational priorities, strategy, operations, events, and budget management. Salesforce’s Chief of Staff also coordinates executive communications and planning.

USUnited StatesWAWashington
$164,000 – $261,500 / year
RemoteFull-timeLeadEnglish RequiredChief of Staff

Description

  • Set and advance organizational priorities with the CRO executive vice president.
  • Build strategic, collaborative relationships across the team and partner functions.
  • Coordinate with the executive assistant to prioritize calendar activities and extend the EVP’s capacity.
  • Prepare the EVP with briefings for internal and external engagements.
  • Shape and update business strategy, including the V2MOM, and track its progress.
  • Manage the EVP’s priorities and coordinate key initiatives with leaders and business partners.
  • Support escalation, delegation, and issue resolution.
  • Keep stakeholders informed and aligned through urgent, discreet, transparent communication.
  • Establish a consistent operating cadence for the EVP’s office.
  • Develop and implement processes that improve the EVP’s productivity and impact.
  • Advise executives as they prepare for business reviews and planning meetings.
  • Oversee customer engagement and participation in Salesforce and industry events.
  • Represent the EVP in internal and external meetings.
  • Lead office operations, events, and initiatives specific to the organization.
  • Manage the office budget.
  • Coordinate information flow to help the business move faster and increase the EVP’s impact.
  • Take on or delegate daily project and task ownership, and ensure commitments are followed through.

Requirements

  • At least five years of relevant administrative experience, ideally in a global software or technology organization.
  • Strong attention to detail, organization, and process.
  • Ability to collaborate diplomatically across matrixed teams.
  • Experience organizing virtual meetings using tools such as GoToMeeting, GoToWebinar, Google Hangouts, and conference calls.
  • Strong relationship management skills.
  • Proficiency with Excel, PowerPoint, email, and calendar tools.
  • Gmail and Google Calendar experience is a plus.
  • Experience coordinating projects of intermediate complexity.
  • Ability to work at both strategic and tactical levels.
  • Strong verbal and written communication skills.
  • Experience communicating with senior leaders and external partners.
  • Experience supporting senior management in a fast-paced, innovative environment.
  • Strong technical skills with Microsoft Word, Excel, PowerPoint, Gmail, and Google Calendar.
  • Salesforce experience, either internally or with Salesforce applications, is a plus.
  • BA or BS degree, or equivalent relevant education, training, and experience.
  • Strong executive presence.
  • A strong sense of urgency.
  • Ability to execute effectively and delegate appropriately.
  • Ability to build relationships with senior executives and lead through influence.
  • Sound judgment, maturity, discretion, and ability to maintain confidentiality.
  • Comfort working with ambiguity, complexity, and changing priorities.
  • Understanding of or interest in the CRO organization.

Benefits

  • Time off programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Paid parental leave
  • Life insurance
  • Disability insurance
  • 401(k)
  • Employee stock purchasing program
  • Incentive compensation, where applicable
  • Equity, where applicable
  • Reasonable accommodation during the application or recruiting process

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