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Quadax, Inc.
Quadax, Inc.
501 – 1,000 Employees
Artificial IntelligenceHealthcareSaaS
Quadax, Inc. is a healthcare technology company specializing in revenue cycle management for hospitals, laboratories, physician groups, durable medical equipment providers, and post-acute care organizations. Its SaaS products and managed services support billing, claims processing, denial management, patient access, and reimbursement, with AI-powered analytics and intelligent automation through its iQ platform. Drawing on more than 50 years of revenue cycle expertise, Quadax helps healthcare organizations improve payment workflows, reduce claim denials, strengthen cash flow, and support a better patient experience.
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Remote Patient Billing Specialist in Ohio

Manage insurance reimbursement and patient billing for Quadax, Inc. while supporting patients and clients with statements, financial assistance, payment plans, and insurance details.

USUnited StatesOHOhioRemoteFull-timeMiddleSeniorEnglish RequiredBilling Specialist

Description

  • Assess case histories to confirm insurance reimbursement steps are complete before initiating patient billing.
  • Notify clients by email alert or work list when a patient enters the billing process.
  • Respond to client questions about patient case histories.
  • Contact patients to obtain updated insurance information.
  • Speak with patients about available financial assistance and payment plans.
  • Review and approve patient statement balances.
  • Mail patient letters and billing statements.
  • Provide financial assistance applications and process returned documentation.
  • Follow Patient Billing procedures, system requirements, and documentation SOPs.
  • Complete assigned worklist tasks within established timelines and notify management when support is needed.
  • Contribute case details during team meetings.
  • Provide backup support for incoming telephone calls as needed.
  • Handle other assigned duties.

Requirements

  • High school diploma or GED.
  • At least four years of relevant on-the-job experience.
  • Working knowledge of health insurance terminology and reimbursement processes.
  • Strong customer service abilities.
  • Careful attention to detail.
  • Ability to protect confidential information.
  • Prior experience working with patients and insurance.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks, set priorities, and work independently.

Benefits

  • Full-time remote work.

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