Agilent Technologies
Agilent Technologies
Agilent Technologies develops analytical and laboratory technologies used across biopharmaceutical research, food and beverage testing, clinical diagnostics, and environmental analysis. Its portfolio includes gas and liquid chromatography, mass spectrometry, laboratory supplies, software, and informatics, supported by services for laboratory management, maintenance, and instrument repair. The company also applies these technologies to genomics, pathology, and cancer research, with an emphasis on advancing science through sustainable solutions.

Remote Inside Sales Representative, SSD Aftermarket — Agilent Technologies

Drive sales of Agilent laboratory service solutions through digital channels. Manage service contract renewals, customer retention, and territory revenue growth.

Description

  • Sell Agilent CrossLab service offerings to new and existing customers
  • Identify, qualify, and advance sales opportunities
  • Manage the sales pipeline and deliver reliable forecasts
  • Pursue upselling and cross-selling opportunities
  • Convert time-and-material customers to service contract customers
  • Collaborate with internal teams to increase territory revenue
  • Lead the complete service contract renewal cycle
  • Engage customers ahead of upcoming contract expirations
  • Create and maintain renewal quotes
  • Support customer retention and reduce contract cancellations
  • Expand service coverage during renewal discussions
  • Negotiate renewals within established pricing guidelines
  • Monitor and report renewal results and sales opportunities
  • Develop strong customer relationships and provide a positive experience

Requirements

  • Bachelor’s degree or equivalent professional experience
  • At least two years of inside sales or related sales experience
  • Service contract, renewal, or aftermarket sales experience preferred
  • Strong communication, customer service, and negotiation abilities
  • Proficiency with CRM platforms such as Salesforce
  • Demonstrated success meeting or exceeding sales targets
  • Availability for occasional travel and day-shift work
  • benefits not provided

Benefits

  • Remote work option
  • Eligibility for bonuses
  • Stock eligibility
  • Employee benefits
  • Eligibility for sales incentives

Related Jobs