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Partners Rental Purchase
1 – 10 Employees
B2CFinanceRetail
Partners Rental Purchase is a rent-to-own retail and consumer finance company offering lease-to-own and payment-plan services for consumer goods. Its recruiting activity spans customer service, operations, collections, finance, compliance, information technology, and retail site roles, reflecting a business that combines storefront operations with back-office financial services.

Remote Collections Account Representative – Jacksonville, Florida

Support Jacksonville customers remotely by handling inbound and outbound calls, assessing payment capacity, and setting affordable payment plans. Document each interaction accurately while following consumer-protection requirements.

Description

  • Handle inbound and outbound customer calls
  • Assess customers’ circumstances and determine affordable payment amounts
  • Explain available options and arrange practical payment plans
  • Record customer conversations accurately
  • Comply with consumer-protection regulations
  • Remain on camera throughout the full shift
  • Complete four weeks of paid, full-time training

Requirements

  • Reside in the Jacksonville area
  • Hold a high school diploma or GED
  • Communicate clearly and confidently with unfamiliar callers
  • Use basic math, primarily percentages, comfortably
  • Maintain reliable high-speed internet
  • Spanish fluency is an advantage
  • Remain on camera throughout the full shift
  • Be available Monday–Friday, 9 AM–6 PM during training
  • After training, work Monday–Friday, 9 AM–6 PM plus one weekly evening shift from 12 PM–9 PM

Benefits

  • Paid training
  • Weekends and paid holidays off
  • Schedules provided in advance
  • Medical, dental, and vision insurance
  • Health savings and flexible spending accounts
  • Free confidential counseling through an employee assistance program
  • 401(k) plan
  • Company-paid life and accidental death and dismemberment insurance
  • Disability insurance
  • Eight paid holidays
  • Paid vacation and sick leave totaling 16 days annually during the first three years
  • Employee referral bonuses
  • Company-provided equipment
  • Career advancement opportunities
  • Work-from-home arrangement

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