Cisco Consulting Engineer
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Everguard.ai develops machine learning and computer vision solutions for industrial safety. Its technology combines highly accurate wearables with AI-driven tools to help organizations identify risks earlier, support safer operations, and improve productivity across industrial, healthcare, and logistics environments. The company’s approach focuses on moving workplace safety from reactive response toward proactive prevention.
Regional Director, Quebec and Eastern Ontario
Lead Everguard.ai’s fire and life safety services across Quebec and Eastern Ontario. Oversee client partnerships, branch performance, regional growth, and team development.
Description
- Build and strengthen key client relationships through regular, proactive engagement
- Serve as the senior contact for client priorities, service concerns, complex issues, and strategic opportunities
- Create practical solutions with clients and internal teams to improve service delivery, trust, and long-term partnerships
- Partner with business development, sales, and branch leaders to identify and pursue regional growth opportunities
- Direct branch operations and provide leadership across Quebec and Eastern Ontario
- Create and deliver the regional business plan and budget in line with corporate priorities
- Track branch and regional results and introduce targeted improvement plans when needed
- Coordinate teams across locations to deliver major projects and contracts safely and efficiently
- Champion safety and reinforce accountability for safe work practices
- Maintain consistent service standards and a strong customer-service culture
- Find opportunities to improve processes, collaboration, and service delivery
- Lead, support, and develop branch leaders and regional team members
- Set clear performance expectations and maintain accountability
- Encourage open communication, collaboration, initiative, respect, and teamwork
Requirements
- Progressive leadership experience managing regional, multi-site, or territory-based service operations
- Significant client-facing experience involving senior relationships, complex issue resolution, and value-creation opportunities
- Ability to balance client expectations, operational needs, commercial priorities, and financial responsibility
- Experience creating and delivering business plans, budgets, performance targets, and operational improvement initiatives
- Strong communication, negotiation, relationship-management, and problem-solving skills
- Sound judgment and the ability to make timely decisions in changing conditions
- Professional fluency in French and English
- Valid driver’s license
- Willingness to travel regularly throughout the region, including overnight trips
- Preferred: experience in fire and life safety, industrial field services, building systems, technical services, technology, or another regulated service environment
- Preferred: experience managing large-scale service contracts, projects, or complex client relationships across multiple locations
- Preferred: post-secondary education or relevant training in leadership, business, or operations management
- Equivalent combinations of education, training, and relevant experience will be considered
Benefits
- Performance-based incentive
- Health, dental, vision, life, accident, and disability insurance coverage
- Company vehicle or vehicle allowance
- Employee and Family Assistance Program (EFAP)
- Vacation, flexible time, birthday leave, and observed holidays
- Flexible scheduling and work location where compatible with regional and client requirements
- Employer-supported retirement savings plan and financial-planning resources
- Paid opportunities for learning and professional development
- Respectful, collaborative, safety-focused, and inclusive workplace
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