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Expel
Expel
201 – 500 Employees
H1B Visa SponsorCybersecuritySaaSTechnology
Expel is a cybersecurity and SaaS company focused on Managed Detection and Response (MDR). Its services support phishing investigations, threat hunting, vulnerability prioritization, and continuous protection for organizations of different sizes. The Expel Workbench™ Security Operations Platform connects with existing technology to help security teams investigate threats, reduce alert noise, and respond more efficiently. Expel combines this platform with an expert security team to strengthen customers’ security operations while allowing them to stay focused on their broader business.
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Principal Solutions Architect at Expel (Remote, United States)

Lead technical strategy for enterprise security opportunities at Expel, guiding Proofs of Value and early customer onboarding. Partner across Sales and Delivery on complex SIEM, endpoint, cloud, and incident-response environments.

USUnited States
$186,000 – $195,000 / year
RemoteFull-timeLeadEnglish RequiredSolutions Engineer
Cloud

Description

  • Shape technical strategy for complex enterprise opportunities from discovery through Proof of Value, onboarding, and the customer's first 30 days
  • Lead Proofs of Value by setting success criteria, planning delivery, coordinating teams, resolving issues, and monitoring execution
  • Assess prospect challenges and connect their needs with the capabilities and limitations of Expel's service
  • Present technical service demonstrations and clear technical narratives to practitioners and executive stakeholders
  • Serve as a trusted technical advisor by addressing objections, testing assumptions, and recommending sound technical approaches
  • Work with Account Executives and Sales leaders on opportunity planning, discovery, competitive positioning, RFPs/RFIs, and complex requirements
  • Prepare Delivery teams for effective transitions from pre-sales to service delivery
  • Manage technical escalations during Proofs of Value and the first 30 days of service through resolution
  • Collaborate with Sales, Product, Engineering, SOC, Detection & Response, Customer Success, and Delivery teams
  • Maintain practical expertise in SIEM, endpoint/EDR, networking, cloud, security operations, incident response, attacker behavior, and detection and response
  • Advance Proof of Value methods, technical materials, processes, customer handoffs, and internal enablement
  • Strengthen the technical and consultative capabilities of the wider Solutions Architecture team

Requirements

  • At least 8 years of relevant experience in Solutions Architecture, Sales Engineering, technical security sales, security consulting, security operations, incident response, or comparable customer-facing security work
  • Demonstrated performance at a senior or principal level
  • Ability to independently manage complex enterprise opportunities and influence stakeholders without formal authority
  • Substantial experience leading complex enterprise Proofs of Value
  • Strong knowledge of security operations, incident response, attacker behavior, network architecture, cloud environments, SIEM, endpoint/EDR, and detection and response
  • Ability to explain how security technologies operate together in real customer environments
  • Excellent storytelling skills for both technical and executive audiences
  • Trusted-advisor mindset with the confidence to respectfully challenge proposed approaches
  • Strong project and stakeholder management capabilities
  • High emotional intelligence and the ability to handle disagreement and competing priorities
  • Curiosity and a sustained commitment to learning
  • Receptiveness to coaching and feedback
  • Evidence of improving processes, technical strategy, enablement, customer deliverables, or team practices
  • Authorization to work in the United States
  • Bachelor's degree in Computer Science, Information Security, or a related field preferred

Benefits

  • Unlimited paid time off
  • Flexible work location
  • Up to 24 weeks of parental leave
  • Comprehensive health benefits
  • Equity participation
  • Transparent and equitable compensation practices
  • Travel opportunities for customer meetings, executive briefings, conferences, roadshows, and visits to Expel headquarters

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