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Softcard (acquired by Google)
Softcard (acquired by Google)
201 – 500 Employees
eCommerceFinanceFintech
Softcard was a fintech and mobile commerce platform created by AT&T Mobility, T-Mobile USA, and Verizon Wireless. Its NFC-enabled mobile wallet helped consumers make contactless payments, shop from their phones, and access loyalty features in one place. Focused on mobile payments, digital wallets, and rewards, Softcard developed technology designed to make everyday transactions faster and more personalized before its acquisition by Google.
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Payroll Operational Support Analyst – Global Industrial

On-site payroll analyst responsible for Workday payroll processing, reconciliations, audits, and employee pay issue resolution for industrial operations.

USUnited StatesALAlabamaOn-siteFull-timeMiddleSeniorEnglish RequiredSupport Engineer
ServiceNow

Description

  • Process and generate payroll using Workday
  • Audit and reconcile weekly, biweekly, semimonthly, and monthly payrolls
  • Import and balance timekeeping and bonus files
  • Process retroactive payments and investigate resulting variances
  • Review documentation supporting weekly audit reports
  • Help train and develop payroll team members and new hires in virtual and in-person settings
  • Document and maintain payroll best practices and standard operating procedures
  • Introduce new payroll procedures when required
  • Resolve escalated and complex payroll matters
  • Protect the confidentiality of payroll information
  • Assist the Payroll Manager with off-cycle payments, escalations, and internal and external audits
  • Prepare manual checks, balance bank deposits, and reconcile ACH debits and credits
  • Answer payroll inquiries by phone, email, and through ServiceNow Case Management
  • Research and reconcile third-party benefit provider activity against payroll withholdings, including Wellbeing benefits, Newport deferrals, ESPP, 401(k) plans, and payroll tax transactions
  • Oversee expatriate payroll setup, wire transfers, and related inquiries
  • Record and report ACH payments, manual checks, and pay card transactions
  • Test system changes and approve payroll configuration and integration updates
  • Complete ad hoc projects and other assignments from payroll leadership

Requirements

  • High school diploma required
  • Bachelor’s degree in Business, Accounting, or a related discipline preferred
  • FPC or CPP certification preferred but not required
  • Three to five years of payroll processing experience required
  • Workday or comparable payroll system experience preferred
  • Strong organization, self-direction, and ability to work with minimal supervision
  • Ability to manage multiple competing priorities effectively
  • Ability to work successfully in a collaborative team
  • Proficient computer skills
  • Intermediate Microsoft Excel skills, including VLOOKUPs and PivotTables
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication
  • Highly organized with exceptional attention to detail
  • Ability to perform in a fast-paced environment, handle pressure, and meet critical deadlines
  • Ability to work effectively within a structured team
  • Ability to follow established procedures and maintain compliance standards
  • Flexibility to adjust working hours according to business and payroll processing needs

Benefits

  • Healthcare coverage options
  • 401(k) plan
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay

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