Strada
Strada
Strada is a global services company that helps organizations manage their workforce through technology and specialized expertise. With more than 30 years of experience and operations spanning over 180 countries, the company provides global payroll, HR and benefits administration, and consulting support for platforms including Workday and SAP. Its solutions combine AI and advanced technology with people-focused guidance to improve HR operations, employee performance, and workforce efficiency across industries such as consulting, healthcare, and logistics.

Payroll Associate - Thailand (Remote)

Support payroll delivery for Strada’s cloud-based payroll and workforce management services in Thailand. Manage payroll operations, HRIS data, client inquiries, controls, and service tickets.

Description

  • Deliver payroll processing in line with established calendars and performance targets
  • Apply payroll expertise to resolve client questions and operational issues
  • Maintain accurate and timely payroll and HRIS data
  • Handle tickets and calls within service-level deadlines and quality standards
  • Follow and help maintain detailed working instructions
  • Complete SOC controls on schedule and provide the required evidence
  • Document system issues and defects accurately, including complete ticket details and supporting evidence
  • Escalate deviations from service scope to the Service Manager
  • Protect sensitive and confidential information
  • Complete assigned learning objectives and record time accurately
  • Follow Strada’s security standards
  • Participate in team meetings and raise issues promptly
  • Stay informed about HR announcements and internal communications
  • Develop effective relationships across business lines
  • Provide timely and accurate updates to internal stakeholders
  • Contribute to assigned projects and team activities

Requirements

  • High school diploma or equivalent qualification
  • One to two years of relevant experience administering payroll or Health & Welfare/Benefits in an HR consulting, HR outsourcing, or corporate setting
  • Familiarity with HRIS platforms
  • Working knowledge of Microsoft Office, including Excel, Word, and PowerPoint
  • Ability to support a global, fast-paced operating environment
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Self-directed approach with a willingness to learn
  • Current and future authorization to work in Thailand without Strada-sponsored visa support
  • Successful completion of applicable background checks where legally permitted and appropriate for the role

Benefits

  • Health coverage
  • Wellbeing initiatives
  • Paid vacation, sick, and parental leave
  • Retirement plans
  • Learning opportunities
  • Continuing education and training
  • Competitive total rewards package

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