WashU IT is the information technology department at Washington University in St. Louis, supporting the university’s students, faculty, and staff across academic, research, and administrative operations. Its teams deliver and maintain enterprise technology services, help address complex IT challenges, and strengthen the systems and capabilities that enable the university’s campuses to operate effectively. As part of an education-focused enterprise technology organization, WashU IT offers opportunities for professionals contributing to the reliability, development, and improvement of technology services in a university environment.
Medical Secretary III – General Medicine and Geriatrics (Hybrid)
Provides administrative and patient-support services for Washington University’s General Medicine and Geriatrics teams. Responsibilities include medical transcription, scheduling, chart preparation, communications, and coordination with patients, physicians, and staff.
Description
- Transcribe physician letters, correspondence, nurses’ notes, manuscripts, and other medical documents
- Process electronic medical record requisitions and orders in accordance with WashU guidelines when applicable
- Maintain physicians’ daily appointment schedules and calendars
- Coordinate meetings, conference calls, catering reservations, and travel arrangements
- Prepare and submit travel expense reports
- Schedule patient appointments and medical procedures
- Prepare patient charts and deliver completed workups
- Welcome visitors, answer telephone calls, record messages, and screen patient inquiries
- Provide information in accordance with departmental policies and procedures
- Coordinate communication among patients, physicians, and staff
- Support administrative and clinical teams during periods of peak demand, vacation, or illness
- Retrieve and deliver reports, films, and other materials
- Perform additional duties as assigned
Requirements
- High school diploma, equivalent certification, or a combination of education and relevant experience
- At least three years of experience in a medical office environment
- Obtain Basic Life Support certification within one month of hire
- Hold Basic Life Support certification that includes a skills assessment; online-only BLS certifications without skills assessment are not accepted
- Ability to satisfactorily perform the essential functions of the role, with reasonable accommodation when applicable
- Associate degree preferred
- Preferred capabilities include decision-making, interpersonal communication, medical terminology, Microsoft Office, software packages, and independent work
Benefits
- Up to 22 vacation days
- 10 recognized holidays
- Sick leave
- Health insurance options with priority appointments and reduced copays and coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution 403(b) retirement savings plan, with employee and university contributions beginning at 7%
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- Four weeks of caregiver leave to bond with a new child
- Family care resources for ongoing childcare needs
- Tuition coverage for employees and families, including up to 100% of dependent undergraduate tuition at WashU and 40% elsewhere after seven years