CrewBloom
CrewBloom
201 – 500 Employees
B2BRecruitmentSaaS
CrewBloom is a remote staffing and recruitment agency that helps businesses find and integrate distributed talent across industries. Its services cover candidate sourcing, screening, and onboarding, with an emphasis on matching professionals to each client’s operational needs. By supporting global talent acquisition and remote team building, CrewBloom helps companies expand capacity while managing hiring processes and HR compliance.

Mandarin-Bilingual ABA Case Coordinator, Remote Philippines

Coordinate RBT and BT scheduling, authorizations, and Medicaid compliance in a remote ABA care operation. Work with therapists, families, BCBAs, and intake teams to support uninterrupted client services.

Description

  • Match RBTs and BTs with clients according to location, availability, language, and clinical fit
  • Create and manage comprehensive weekly and monthly schedules across the full caseload
  • Address cancellations, PTO, and other scheduling disruptions with same-day urgency to preserve continuity of care
  • Monitor therapist workloads to support sustainable staffing and broad service-area coverage
  • Track authorized hours to maximize use within approval periods and maintain Medicaid compliance
  • Notify clinical and billing teams about upcoming authorization expirations
  • Keep Zoho and other EHR records current and ready for audit review
  • Serve as the primary contact for therapists on caseload assignments and logistics
  • Coordinate with BCBAs to ensure schedules reflect treatment plans and supervision requirements
  • Update client families on session changes and confirmations
  • Help onboard new clients from authorization approval through their first session
  • Prepare weekly reports on coverage, utilization, and staffing needs
  • Analyze cancellation and no-show trends to inform workforce planning
  • Enter Zoho updates on the same business day that changes are made

Requirements

  • Manage a high-volume caseload while maintaining close attention to detail
  • Handle sensitive family conversations and technical discussions with clinical leaders
  • Work independently in a fast-paced setting and prioritize work by urgency and impact
  • Use Google Workspace or Microsoft Office and work with EHR or CRM platforms; Zoho experience is advantageous
  • Maintain a zero-error standard for data entry and compliance records

Benefits

  • Join an inclusive, energetic, and innovative team that recognizes individual contributions and supports professional development
  • Access ongoing opportunities to learn, innovate, and make a meaningful impact in your field
  • Use available resources to pursue continued career development and advancement
  • Work in a high-energy environment with engaging challenges and stimulating rewards
  • Work from home or another location of your choice
  • Avoid commuting and support a healthier balance between work and personal life

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