inDrive
inDrive
1,001 – 5,000 Employees
LogisticsMarketingTravel
inDrive is a global mobility and delivery company operating a ride-hailing and logistics marketplace that connects passengers, drivers, couriers, and businesses. Its services include city rides, intercity travel, courier and freight delivery, and financial services for consumers and drivers through inDrive.Money. The company’s model allows users to negotiate fares, while its broader operations span logistics, travel, and related marketplace services across multiple countries.

Loyalty Partnerships Manager — inDrive, Bogotá Hybrid

Lead loyalty partnerships for inDrive, a global mobility platform. Build and negotiate bank, fintech, and consumer-brand collaborations across Latin America, Asia, and Africa.

Description

  • Own the benefits portfolio for inDrive’s global Loyalty Program
  • Develop the value proposition across partner-funded benefits, inDrive-funded benefits, and app-based product benefits
  • Build and prioritize the global partner pipeline, with local focus on Peru, Colombia, or Mexico
  • Lead negotiations with Strategic Alliances teams at banks and financial groups
  • Help partners navigate internal Risk, Legal, Product, and Finance approvals
  • Structure and negotiate term sheets, campaign conditions, and settlement processes with Legal and Finance
  • Create consistent external and internal benefit propositions for passengers
  • Advocate for product benefits internally and support the case for loyalty-related app features
  • Design and execute benefit experiments from hypothesis and test design through result analysis
  • Collaborate with Product and Fintech teams to enable agreements involving inDrive’s native product and wallet
  • Set the partner offer catalog and define criteria for declining offers that lack fair value
  • Monitor adoption, redemptions, incrementality, partner performance, and campaign returns
  • Present performance updates to leadership
  • Represent inDrive with partner executives across its markets

Requirements

  • Six to ten years of experience in partnerships, strategic alliances, or business development, including at least three years in loyalty, cashback, fintech, payments, super-apps, or marketplaces
  • Demonstrated success negotiating co-funded campaigns or agreements with banks, card issuers, or major consumer brands
  • Experience working with bank or financial-group Strategic Alliances teams and navigating their internal approval processes
  • Experience structuring transactions with Legal and Finance, including term sheets, campaign conditions, and settlements
  • Practical experience designing and running benefit or offer experiments, such as A/B tests and pilots, and applying the findings
  • Strong data fluency, including the ability to interpret redemption dashboards and assess incrementality and campaign ROI
  • Fluency in Spanish and English
  • Ability to influence without formal authority while coordinating internal teams and external partners
  • Clear executive communication skills and the autonomy to manage extended negotiation cycles
  • Preferred: experience at a bank, card issuer, or fintech, or an established network in one or more of inDrive’s markets
  • Preferred: understanding of banking and fintech ecosystems in emerging markets across Latin America, Asia, or Africa
  • Preferred: experience with both funding approaches, including partner prefunding or platform advances followed by settlement
  • Preferred: background in ride-hailing, delivery, or mobility
  • Preferred: experience launching a partner program from the ground up
  • Preferred: interest in purpose-driven initiatives

Benefits

  • Work across inDrive’s markets in Latin America, Asia, Africa, and beyond
  • Hybrid working arrangement
  • Collaborate with Product, Fintech, Legal, Finance, and corporate Partnerships teams
  • Join a global, English-speaking team
  • Build the loyalty function from the ground up as its first dedicated hire
  • Report directly to the Global Director of Loyalty

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