Founded in 2015 by Vietnamese entrepreneurs, ePlus Technology Solutions is a Ho Chi Minh City technology company developing and delivering software products and services for modern digital communication. Its work spans API, artificial intelligence, and SaaS, with a focus on practical solutions that support evolving internet usage and connected lifestyles.
Junior Inside Sales Representative - United States (Remote)
Support remote technology sales across the United States by managing quotes, orders, customer relationships, and opportunities for ePlus hardware, software, and services.
Description
- Research and quote product and service opportunities while protecting favorable profit margins
- Support project and recurring business through quoting, ordering, open-order tracking, and post-order assistance
- Partner with engineering on bill-of-materials design and validation
- Support deal registration and pricing discussions
- Increase sales by recommending warranties, services, accessories, and supplies
- Maintain CRM records and support engineering and contract requests
- Manage customer orders through successful delivery
- Use customer portals for proposal requests, purchase-order confirmations, and shipping updates
- Address customer and supplier issues proactively
- Build and strengthen customer, vendor, and manufacturer relationships
- Grow ePlus presence within assigned accounts
- Prepare customer and sales reports
- Stay current on products, services, vendor programs, promotions, and campaigns
- Communicate professionally with internal and external customers
Requirements
- At least one year of sales or customer service experience
- A four-year degree is preferred
- At least one year of experience in the IT industry is preferred
- Self-directed, results-focused team player with excellent communication and interpersonal abilities
- Able to work independently and collaboratively while managing multiple tasks under tight deadlines
- Strong customer service and communication skills
- Highly organized with effective prioritization and close attention to detail
- Able to learn and adjust to new technologies, products, and processes
- Capable of solving problems and applying sound judgment
- Collaborative team member with a positive attitude
- Proficient with Microsoft Office Suite and general computer applications
Benefits
- Eligibility for a 401(k) plan
- Employee stock purchase program
- Vacation, sick time, and personal leave
- Medical, financial, and/or other benefits may vary according to the position offered
- Reasonable accommodations provided in accordance with applicable laws