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Heartland Business Systems
Heartland Business Systems
501 – 1,000 Employees
ConsultingEducationHealthcare
Heartland Business Systems is an IT consulting and cybersecurity provider that helps organizations connect technology decisions with business priorities. Its services span cloud solutions, data center management, managed IT, application development, AI and analytics, and cybersecurity risk assessments. HBS works with clients across consulting, healthcare, and education to modernize operations, support collaboration, improve resilience, and protect critical data, systems, and people through tailored technology programs.
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Inside Sales Representative – Springfield, MO (Hybrid)

Support established Heartland Business Systems clients through consultative technology sales and account service. Coordinate quotes, orders, projects, support requests, and internal teams across the full sales cycle.

USUnited StatesMOMissouriHybridFull-timeJuniorEnglish RequiredInside SalesSales

Description

  • Present technology products throughout the sales process for established accounts
  • Build lasting consultative relationships with existing clients
  • Collect client and partner information to arrange meetings and events
  • Support the coordination of client projects
  • Prepare quotes and process orders for technology solutions, including phone systems, networks, servers, virtualization, and high-end offerings
  • Collect and process credit applications, signed terms, labor blocks, and other client documentation
  • Resolve basic issues and route complex matters to senior staff
  • Work with vendors and manufacturers to secure appropriate pricing and discounts
  • Coordinate with Accounting and Solutions Consultants on collections, orders, service blocks, signatures, and related issues
  • Escalate persistent or urgent matters to Solutions Consultants
  • Recognize opportunities within existing client solutions and refer them to Solutions Consultants
  • Suggest improvements to sales-support processes
  • Work collaboratively with other Inside Sales Representatives
  • Build effective working relationships with Sales, Finance, and Engineering/Service teams
  • Coordinate service appointments and product deliveries with internal resources
  • Act as the primary contact for assigned clients and support internal issue resolution
  • Maintain daily client communication and respond within two hours
  • Manage sales, service, and support activities through completion
  • Provide administrative and operational assistance to the outside sales team
  • Complete other assigned responsibilities

Requirements

  • At least six months of administrative experience
  • Bachelor’s degree or equivalent experience
  • Strong attention to detail
  • Ability and willingness to learn new concepts
  • Capacity to prioritize and manage multiple projects simultaneously
  • Computer proficiency, including Microsoft Office software
  • Results-oriented approach
  • Strong prioritization abilities
  • Collaborative team orientation
  • Professional and respectful conduct
  • Earn Microsoft AZ-900, AI-900, MS-900, and SC-900 certifications
  • Earn Cisco Black Belt Stage 1 Sales Certification

Benefits

  • Competitive compensation package that may include bonuses, incentives, commissions, fair-wage provisions, retirement plans, and HSA-compatible benefits
  • Opportunities for career growth
  • Community involvement opportunities
  • Personal development support
  • Employee and family celebrations
  • Green initiatives
  • Paid time off
  • Work-life balance
  • Recognition and awards
  • Collaborative, innovative, award-winning team environment

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