Lead Microsoft Dynamics ERP implementations, client advisory work, and presales initiatives for Heartland Business Systems. Mentor consultants while supporting practice growth and long-term client relationships.
Coordinate service desk support for client technology requests at Heartland Business Systems, a Midwest technology value-added reseller. Triage tickets, troubleshoot user issues, and manage SLA-driven resolutions.
Coordinate service desk support for client technology issues in a hybrid IT environment. Triage tickets, troubleshoot user and system problems, and manage SLA-based escalations.
Support the CRO and sales leadership at Heartland Business Systems in a hybrid executive assistant role. Manage calendars, meetings, travel, expenses, communications, and sales events.
Provide high-level administrative and operational support to the CRO and Sales leadership team at Heartland Business Systems, a Midwest technology value-added reseller. Coordinate calendars, meetings, travel, expenses, communications, and sales events.
Executive Assistant supporting the CRO and Sales leadership at a technology value-added reseller. The role manages calendars, meetings, travel, events, expenses, communications, and operational coordination.
Provide high-level administrative and operational support to the CRO and Sales leadership team at Heartland Business Systems. Responsibilities include calendar management, meetings, travel, events, expenses, communications, and executive operations.
