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Johnson & Johnson
Johnson & Johnson
H1B Visa SponsorBiotechnologyHealthcarePharmaceuticals
Johnson & Johnson is a global healthcare company working across pharmaceuticals, medical devices, and consumer health. Its research and product development activities include medicines and therapies for oncology, immunology, neuroscience, and cardiopulmonary conditions, alongside MedTech solutions for cardiovascular care, orthopaedics, surgery, and vision. The company’s wider work also includes health and wellness education, large-scale manufacturing, investor activities, and global social-impact initiatives, creating opportunities across scientific, clinical, engineering, manufacturing, commercial, and corporate functions.
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Field Reimbursement Manager, Neuroscience

Lead field support for patient access, reimbursement, and affordability for Johnson & Johnson neuroscience therapies. Educate providers across the Columbus, Toledo, Detroit, and Findlay territory.

USUnited StatesMIMichiganOHOhio
$102,000 – $177,100 / year
RemoteFull-timeMiddleSeniorEnglish RequiredCustomer SuccessCustomer Success Manager
SFDC

Description

  • Lead field education, assistance, and issue resolution to support access to Johnson & Johnson neuroscience therapies.
  • Spend up to half of your time visiting healthcare providers and office teams.
  • Explain reimbursement workflows, claims, procedures, and payer coding requirements to healthcare professionals.
  • Coordinate with sales, key account, managed care, and other internal teams.
  • Act as the local team’s specialist in access, fulfillment, and reimbursement.
  • Guide compliant conversations about access and fulfillment.
  • Apply data and account management skills to anticipate and address access barriers.
  • Resolve significant patient access and affordability challenges.
  • Deliver field-based reimbursement and access guidance, education, and practical solutions.
  • Develop trusted relationships with customers in assigned accounts.
  • Plan territory travel, routing, and account business activities.
  • Track market conditions, coverage policies, and coding requirements.
  • Build expertise in patient support hub and specialty distribution channels.
  • Advise on access and affordability options across Medicare, Medicaid managed care, and commercial plans.
  • Conduct business in line with ethical, legal, and compliance standards and complete required training.

Requirements

  • Bachelor’s degree, preferably in healthcare or business or public administration.
  • At least five years of relevant professional experience.
  • Account management and/or reimbursement experience in a provider office setting.
  • Knowledge of pharmacy and medical buy-and-bill benefit design, coding, billing, prior authorizations, office operations, and appeals.
  • Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals.
  • Ability to build relationships, collaborate, and influence in a matrixed organization.
  • Problem-solving skills to navigate complex access situations.
  • Strong written and verbal communication, with reliable follow-through.
  • Experience with patient support hub services.
  • Valid U.S. driver’s license and a driving record that meets company standards.
  • Permanent residence within the listed territory.
  • Neuroscience disease-state experience preferred.
  • Advanced degree and/or relevant prior authorization, billing, or coding certifications preferred.
  • Understanding of Medicare, Medicaid, and private payer initiatives that affect pharmaceutical and biotechnology reimbursement.
  • Salesforce CRM, Microsoft Word, and Excel experience preferred.
  • Ability to travel up to 75% of the time.

Benefits

  • Consolidated retirement plan (pension).
  • 401(k) savings plan.
  • Long-term incentive program.
  • 120 hours of vacation per calendar year.
  • 40 hours of sick time per calendar year; 48 hours for Colorado employees and 56 hours for Washington employees.
  • 13 days of holiday pay, including floating holidays, per calendar year.
  • Up to 40 hours of work, personal, and family time per calendar year.
  • 480 hours of parental leave within one year of a child’s birth, adoption, or foster placement.
  • Bereavement leave per calendar year: 240 hours for an immediate family member or 40 hours for an extended family member.
  • 80 hours of caregiver leave in a rolling 52-week period.
  • 32 hours of volunteer leave per calendar year.
  • 80 hours of military spouse time off per calendar year.
  • Inclusive interview process and disability accommodations.

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