P
Partners Rental Purchase
1 – 10 Employees
B2CFinanceRetail
Partners Rental Purchase is a rent-to-own retail and consumer finance company offering lease-to-own and payment-plan services for consumer goods. Its recruiting activity spans customer service, operations, collections, finance, compliance, information technology, and retail site roles, reflecting a business that combines storefront operations with back-office financial services.

Collections Account Representative – Houston Hybrid

Manage inbound and outbound customer calls for ARS National Services, assess affordability, explain available options, and arrange practical payment plans.

Description

  • Handle inbound and outbound customer calls
  • Evaluate customers’ circumstances to determine affordable payment options
  • Explain available solutions and set up manageable payment plans
  • Record customer interactions accurately
  • Comply with applicable consumer-protection regulations
  • Complete four weeks of paid, full-time training in the office
  • Work onsite Monday through Friday from 8 AM to 5 PM during the first seven weeks
  • After ramp-up, split time evenly between remote and office work, including one remote evening shift each week
  • Work from the office during the final four business days of each month for closeout

Requirements

  • High school diploma or GED
  • Communicate clearly and confidently with unfamiliar callers
  • Be comfortable performing basic percentage calculations
  • Maintain reliable high-speed internet for remote workdays
  • Live in the greater Houston area
  • Be able to commute to the West Houston office
  • Fluency in Spanish is a plus
  • Keep your camera on for the full shift

Benefits

  • Paid training
  • Paid holidays
  • Paid vacation and sick leave, totaling 16 days annually during the first three years
  • Medical, dental, and vision coverage
  • Health Savings Account and Flexible Spending Account
  • Free confidential counseling through the employee assistance program
  • 401(k) retirement plan
  • Company-paid life and accidental death and dismemberment insurance
  • Disability insurance
  • Employee referral bonuses
  • Company-provided equipment
  • Career advancement opportunities
  • Consistent schedule
  • Weekends off
  • Paid holidays with no work on Thanksgiving, Christmas, or the Fourth of July
  • Monthly performance bonus

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