East Sussex County Council
East Sussex County Council
East Sussex County Council is a local authority responsible for delivering essential public services across East Sussex, supporting more than half a million residents, businesses, and visitors. Its work spans adult social care and health, children’s services, governance, business support, and communities, economy and transport. As an employer, the council brings together teams whose work contributes to education, social wellbeing, financial support, public services, transport planning, and the county’s environment, offering career opportunities across a wide range of professional and operational areas.

Business Analyst, Liquidlogic Adult Social Care Systems

Improve East Sussex Adult Social Care’s Liquidlogic case management systems. Gather requirements, reshape processes and deliver enhancements for frontline services.

Description

  • Gather and document requirements while analysing business processes
  • Develop practical solutions and implement system changes
  • Configure, develop and support Liquidlogic case management systems
  • Deliver system changes, enhancements and upgrades for statutory social care services
  • Help users and find ways to improve efficiency
  • Check that systems meet operational needs
  • Work with stakeholders, senior leaders, frontline practitioners, software suppliers and IT colleagues
  • Contribute to an established programme of work
  • Work from the Eastbourne or Lewes office at least one day each week

Requirements

  • Substantial experience in business analysis and/or working with Liquidlogic systems
  • Ability to use business analysis methods, tools and techniques
  • Experience configuring, developing and implementing changes in Liquidlogic systems
  • Confident communication with senior leaders, frontline practitioners, software suppliers and IT colleagues
  • Ability to explain complex technical and business information in clear, accessible language
  • Ability to spot efficiency improvements, redesign processes and develop practical solutions
  • Ability to work both independently and collaboratively
  • Availability to attend the Eastbourne or Lewes office at least one day per week
  • Submit a CV and supporting statement that address the person specification criteria

Benefits

  • Flexible working arrangements
  • Opportunities for personal development
  • Opportunities for career progression
  • Vocational apprenticeships from entry level through degree-level qualifications
  • Supportive managers
  • Reasonable adjustments for disabled employees

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