Mom's Meals | A Purfoods Company
Mom's Meals | A Purfoods Company
501 – 1,000 Employees
ConsultingHealthcareLogistics
Mom's Meals | A Purfoods Company provides medically tailored, home-delivered meals designed to support people managing chronic health conditions and recovering after hospital stays. Operating across healthcare and logistics, the company combines nutrition-focused meal preparation with reliable delivery to help clients access convenient food options that support their well-being. Its work may also serve individuals and families seeking practical, nutritious meals at home.

Billing Specialist (Hybrid) – Ankeny, Iowa

Manage claims, invoices, denials, reconciliations, and collections for Mom’s Meals’ home-delivered nutrition services. This hybrid Ankeny position supports Revenue Cycle operations.

Description

  • Support daily Revenue Cycle Department financial operations
  • Prepare billing reports for assigned agencies
  • Submit accounts receivable claims and invoices for weekly and monthly billing
  • Reconcile accounts for assigned state and local agencies
  • Investigate billing issues and resubmit corrected claims or invoices
  • Perform quality assurance reviews of referrals and updated client records
  • Contact state and local agencies by phone and email to verify referral, client, and billing information
  • Handle complex billing assignments, mentor junior employees, and lead cross-functional initiatives
  • Help reduce payment-agency backlogs
  • Audit project data to identify and correct billing discrepancies
  • Meet accuracy, timeliness, and customer-satisfaction targets
  • Use advanced Excel functions, including VLOOKUP, and reporting tools in CRM and SharePoint
  • Manage denials, rejections, and aging-account billing scenarios
  • Work with Posting teams to resolve discrepancies and support month-end close
  • Prepare and submit electronic and paper claims and invoices, including CMS-1500s, UBs, and payer-portal submissions
  • Research and resolve claim rejections and denials through appeals, corrections, resubmissions, and health-plan follow-up
  • Maintain accurate, compliant billing under multistate Medicaid and MCO, Medicare Advantage, and Older Americans Act requirements
  • Keep aged outstanding payer balances within departmental standards
  • Contribute to process improvements and collaborate across teams on billing issues, denials, and aging accounts
  • Support projects involving collections and write-offs

Requirements

  • High school diploma or GED
  • At least two years of related healthcare experience, such as institutional or professional claims billing, patient registration, or patient access
  • Intermediate Excel proficiency
  • Strong verbal and written communication skills
  • Ability to manage multiple tasks, establish priorities, and maintain close attention to detail
  • Strong collaboration skills across multiple departments
  • Ability to work independently with sound critical-thinking and problem-solving skills
  • Experience with Waystar, CRM, D365, and/or electronic health record systems
  • A wired home internet connection using an Ethernet port is required; acceptable services include cable modem or fiber optic, while satellite, 4G/5G, and DSL connections are not accepted
  • A quiet, distraction-free workspace

Benefits

  • Full-time hybrid work arrangement
  • Work remotely two days per week after completing onsite training

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