QuickTeam
QuickTeam
QuickTeam provides remote staffing and virtual employee solutions for businesses in consulting, healthcare, and logistics. Its services include administrative support, sales representation, and medical office staffing, with flexible models designed to adapt to changing operational needs. The company also highlights privacy, security, and compliance practices, supported by dedicated account managers who coordinate client needs and remote team performance.

Bilingual Medical Virtual Assistant – Haitian Creole/English (Remote, Haiti)

Provide remote administrative support to U.S. healthcare practices while assisting patients in Haitian Creole and English. Coordinate records, appointments, patient communication, and telehealth activities.

Description

  • Deliver remote administrative support for a healthcare practice
  • Coordinate patient-related activities
  • Maintain accurate patient records
  • Arrange and manage appointments
  • Assist with telehealth operations
  • Support clinic efficiency through administrative work and patient communication

Requirements

  • Communicate with patients in Haitian Creole and English by phone, email, and video
  • Schedule and oversee patient appointments
  • Complete patient intake and update records in EHR systems
  • Verify insurance details and provide basic billing or referral assistance
  • Assist with telehealth processes and related documentation
  • Contact patients about appointments, prescriptions, or care instructions
  • Work collaboratively with healthcare providers and clinic staff
  • Protect confidential information and comply with healthcare privacy standards
  • Demonstrate fluent spoken and written Haitian Creole and English
  • Have prior experience as a Medical Virtual Assistant, Healthcare VA, or medical office staff member
  • Be comfortable speaking with patients and conducting video calls
  • Have familiarity with EHR or EMR platforms
  • Understand medical terminology and healthcare processes
  • Bring strong organizational and communication abilities
  • Be available during U.S. business hours
  • Maintain a dependable internet connection and professional home office
  • Have a quiet workspace appropriate for patient communications

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