Allstate
Allstate
Allstate provides insurance and protection products across home, auto, device, and identity coverage. Its work centers on helping customers manage risk, protect their finances, and navigate unexpected events with greater confidence. The company also highlights community involvement and sustainability as part of its broader approach to serving customers and contributing to positive social impact.

Auto Telephone Claims Adjuster, Florida (Remote)

Investigate automobile claims remotely by evaluating coverage, liability, damages, and loss details. Handle customer needs, negotiate settlements within authority, and assess potential subrogation or fraud.

Description

  • Investigate and verify the circumstances and facts surrounding automobile accidents
  • Assess policy coverage, liability, and vehicle or property damage
  • Adjust and negotiate claims within the role’s authorized limits
  • Use the company’s claims systems and related technology
  • Collaborate on potential subrogation or fraud and determine appropriate handling
  • Apply knowledge of company policies, the insurance industry, and internal relationships
  • Perform foundational investigations for auto insurance claims
  • Identify vehicle body components and possible property damage
  • Assess customer needs and respond with appropriate service skills
  • Work without supervisory responsibilities

Requirements

  • Experience handling auto insurance claims involving coverage, liability, and damages
  • Authorization to work in the United States is required
  • The employer does not sponsor work visas
  • Applicants with an active insurance license must end all existing appointments before onboarding
  • Adjuster applicants with a resident producer license must surrender it when directed by the licensing team
  • A dedicated, private, distraction-free workspace is required for home-based work
  • Reliable internet service with at least 50 MB download and 5 MB upload speeds
  • Skills include auto insurance claims, claims processing, customer service, documentation, empathy, insurance claim handling, and negotiation

Benefits

  • Fully remote work arrangement
  • Technology package including a laptop, monitors, headset, keyboard, and mouse
  • Monthly reimbursement toward internet connectivity costs

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