Allstate
Allstate
Allstate provides insurance and protection products across home, auto, device, and identity coverage. Its work centers on helping customers manage risk, protect their finances, and navigate unexpected events with greater confidence. The company also highlights community involvement and sustainability as part of its broader approach to serving customers and contributing to positive social impact.

Auto Adjuster Analyst – Vehicle Service Contracts (Remote)

Evaluate vehicle repairs, coverage eligibility, and warranty claims for Allstate’s protection services. Negotiate settlements and document claim decisions while working remotely from eligible U.S. states.

Description

  • Evaluate VSC mechanical claims against established quality and timeliness standards
  • Review estimates for vehicle breakdown repairs
  • Confirm coverage eligibility and assess whether repairs qualify under customers’ Vehicle Service Contracts
  • Negotiate and resolve basic and occasionally moderately complex claims
  • Examine claim files and damage evidence, capture photos, and determine whether vehicles are repairable or total losses
  • Create damage estimates and identify required parts
  • Record claim notes, evaluations, and decision rationale in each file
  • Handle additional assignments from management
  • Perform the role without supervisory responsibilities

Requirements

  • Entry-level capability in adjudicating VSC mechanical claims
  • Strong automotive or mechanical experience
  • Ability to assess vehicle repairs and repair estimates
  • Residence in a state within the Eastern or Central time zones
  • Successful completion of a background investigation
  • Reliable internet service with at least 50 MB download and 5 MB upload speeds
  • A dedicated, private home workspace with suitable desk and seating
  • Allstate generally does not sponsor employment-based visas for this position

Benefits

  • Technology package including a laptop, monitors, headset, keyboard, and mouse
  • Monthly connectivity reimbursement for eligible work-from-home employees

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