Real Chemistry is a healthcare-focused marketing, data analytics, and advisory firm serving pharmaceutical and biotechnology companies. Its work spans AI-powered analytics, scientific translation, medical affairs, and creative services, helping clients communicate with clinicians, patients, and other stakeholders in regulated markets. As a business-to-business agency, Real Chemistry brings together data, technology, and storytelling to support the development, launch, and adoption of medicines.
Account Manager, Medical Affairs — United States Hybrid
Manage client relationships, medical affairs and publication programs, project delivery, budgets, timelines, and account growth opportunities for Real Chemistry.
Description
- Serve as the primary day-to-day client contact for medical affairs and publication work streams
- Keep clients informed, address questions, provide recommendations, and manage expectations
- Translate client briefs for internal teams and develop practical project plans
- Coordinate account processes, team meetings, workflows, task assignments, status reporting, and job tracking
- Lead medium and large client projects through high-quality delivery within budget and agreed timelines
- Update the account lead on progress and proactively address risks, recommendations, and solutions
- Build knowledge of client priorities, program strategy, and competitive activity
- Track developments across medical communications and the pharmaceutical industry
- Spot account expansion opportunities and contribute ideas for clients and internal teams
- Support new business development, credentials materials, and pitch presentations
- Maintain working knowledge of account finances and assist with financial management
- Pursue ongoing professional development and discuss training opportunities with the manager
Requirements
- At least three years of experience in medical affairs and/or publications
- Exceptional organization, attention to detail, and ability to prioritize multiple tasks
- Ability to own asset and material development while collaborating effectively with a team
- Professional presence, urgency, and a strong client-service mindset
- Confidence managing upward and raising potential issues or missed deadlines early
- Ability to perform effectively in a fast-paced, evolving growth environment
- Strong work ethic with a record of delivering high-quality work on time and within budget
- Ability to develop and clearly explain practical solutions to problems
- Ability to communicate project updates, scopes, and recommendations clearly to clients
- Experience with speaker bureau and speaker program management
- Bachelor’s degree or equivalent work experience required
- Veeva management experience and strong proficiency are optional
Benefits
- Comprehensive regional benefits and perks
- Complimentary snacks
- Generous holidays and paid time off
- Options for private medical, dental, and vision coverage
- Support for future savings
- Mental wellness coaching and support
- Access to more than 13,000 LinkedIn Learning courses
- Hybrid and remote flexibility where appropriate
- Opportunities for in-person collaboration, culture building, learning, and team connection