Acacium Group
Acacium Group
Acacium Group एक हेल्थकेयर सॉल्यूशंस प्लेटफ़ॉर्म है, जो कार्यबल की नियुक्ति और एकीकृत स्वास्थ्य सेवाओं में विशेषज्ञता रखता है। यह सार्वजनिक और निजी स्वास्थ्य सेवा प्रदाताओं को कार्यबल संबंधी जरूरतों को पूरा करने और कुशल मरीज देखभाल प्रदान करने में मदद करने के लिए क्लिनिकल विशेषज्ञता को डिजिटल टूल, प्रौद्योगिकी और विश्लेषण के साथ जोड़ता है। कंपनी लाइफ़ साइंसेज़ संगठनों के साथ भी काम करती है और उनके विकास में सहयोग देती है। इसके भर्ती संबंधी कार्यक्षेत्र में स्वास्थ्य सेवा और संबंधित विशेषज्ञ सेवाओं पर केंद्रित एक बड़ा वैश्विक स्टाफिंग व्यवसाय शामिल है।

Hybrid Customer Service Agent - Acacium Group

Coordinate healthcare staffing bookings for Thornbury Nursing Services, connecting nurses and other healthcare professionals with client shifts. Manage bookings, enquiries, service delivery, and customer relationships.

विवरण

  • Coordinate healthcare staffing bookings by matching workers with client needs and maintaining accurate shift records
  • Develop strong working relationships with healthcare professionals and clients
  • Provide responsive customer support and resolve enquiries effectively
  • Work with internal teams on service delivery, compliance, incidents, and issue resolution
  • Use feedback and digital tools to support service improvements and business growth
  • Meet agreed team performance targets

आवश्यकताएँ

  • Strong customer service and relationship-management abilities
  • Experience handling competing priorities and deadlines in a fast-moving workplace
  • Exceptional attention to detail with well-developed organisational skills
  • A proactive, collaborative working style suited to cross-team cooperation

लाभ

  • Employer pension contributions
  • Life assurance cover
  • Healthcare benefits
  • 25 days of annual leave plus Bank Holidays
  • Additional holiday entitlement based on length of service
  • Optional private medical insurance
  • Critical illness insurance
  • Dental insurance
  • Healthcare cash plan
  • Holiday purchase and sale scheme
  • Gym membership scheme
  • Car scheme
  • Bike scheme
  • Technology voucher scheme
  • Season ticket travel loans
  • Round-the-clock wellbeing support for you and your immediate family
  • Employee Assistance Programme
  • Digital wellbeing application and wellbeing resources
  • Discounted neurodevelopmental assessments for you and your loved ones
  • Instant savings on shopping, travel, entertainment, dining, lifestyle, and more
  • Fully funded professional qualifications through apprenticeship programmes
  • Mentoring and coaching
  • Leadership development programmes
  • Online learning and development opportunities
  • Career opportunities across the global organisation
  • Long-service awards
  • Recognition for exceptional performance and peer contributions
  • Two paid volunteering days per year
  • Flexible working arrangements and reasonable adjustments where possible

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