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Engineering Manager, Patient Experience – Ro (Hybrid, New York)
Lead full-stack engineering for Ro’s patient-experience products in a hybrid New York role. Guide AI-enabled care journeys while building and developing high-performing engineering teams.
विवरण
- Define technical strategy and delivery direction for a full-stack team focused on a unified patient experience
- Guide the strategy and continued development of AI-enabled patient experiences
- Work with Product and Design to make complex healthcare workflows easier for patients to navigate
- Translate unclear patient and business challenges into prioritized, actionable plans
- Coordinate engineering teams and systems to connect patient-experience capabilities
- Develop engineers through coaching while contributing to technical decisions, product tradeoffs, patient feedback, and data analysis
- Lead engineering execution and strategy for a high-visibility product area
- Collaborate with Product, Design, Data, and engineering teams throughout Ro
- Support treatment-journey experiences such as treatment-plan coordination and care-team counseling and support
आवश्यकताएँ
- Experience managing and growing high-performing engineering teams
- Proven ability to coach engineers, establish clear expectations, and foster conditions for excellent team performance
- Demonstrated ownership of significant consumer-facing products or experiences
- Strong product sense and user-experience judgment
- Deep technical understanding and sound judgment in architecture and implementation
- Ability to operate effectively amid ambiguity and rapid change
- Strong communication and leadership across functional boundaries
- Experience advancing initiatives across teams and systems outside your direct control
- Technical proficiency with React and TypeScript
- Experience with Python or comparable backend technologies
- Data-informed product development experience, including defining success metrics and assessing outcomes
लाभ
- Comprehensive medical, dental, and vision coverage with OneMedical membership
- Healthcare and dependent-care flexible spending accounts
- 401(k) plan with company matching
- Flexible paid time off
- Stipends for wellbeing, learning, and professional growth
- Paid parental leave and fertility benefits
- Pet insurance
- Student-loan refinancing support
- Online resources for mindfulness, counseling, and fitness
- Equal-opportunity employment
- Reasonable accommodations for qualified individuals with disabilities
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