201 – 500 Employees

H1B Visa Sponsor Consulting Healthcare Healthcare Insurance

Ro is a direct-to-patient healthcare company building an integrated alternative to traditional, insurance-dependent care. Its platform brings together telehealth, in-home care, diagnostics, laboratory services, pharmacy operations, medication delivery, and ongoing clinical support in one patient experience. Since 2017, Ro has supported more than eight million digital healthcare visits across nearly every county in the United States, including areas with limited access to primary care. The company also offers healthcare infrastructure to other providers through Workpath, an in-home care API, and Kit, an at-home diagnostic testing service. Ro’s work spans healthcare, healthcare insurance, and consulting, with teams focused on making personalized care more accessible and coordinated.

Company Jobs

Engineering Manager, Patient Experience – Ro (Hybrid, New York)

Lead full-stack engineering for Ro’s patient-experience products in a hybrid New York role. Guide AI-enabled care journeys while building and developing high-performing engineering teams.

1 week ago

United States

New York Hybrid Full-time Middle Senior English Required Engineering Manager

Python React TypeScript

Description

Define technical strategy and delivery direction for a full-stack team focused on a unified patient experience
Guide the strategy and continued development of AI-enabled patient experiences
Work with Product and Design to make complex healthcare workflows easier for patients to navigate
Translate unclear patient and business challenges into prioritized, actionable plans
Coordinate engineering teams and systems to connect patient-experience capabilities
Develop engineers through coaching while contributing to technical decisions, product tradeoffs, patient feedback, and data analysis
Lead engineering execution and strategy for a high-visibility product area
Collaborate with Product, Design, Data, and engineering teams throughout Ro
Support treatment-journey experiences such as treatment-plan coordination and care-team counseling and support

Requirements

Experience managing and growing high-performing engineering teams
Proven ability to coach engineers, establish clear expectations, and foster conditions for excellent team performance
Demonstrated ownership of significant consumer-facing products or experiences
Strong product sense and user-experience judgment
Deep technical understanding and sound judgment in architecture and implementation
Ability to operate effectively amid ambiguity and rapid change
Strong communication and leadership across functional boundaries
Experience advancing initiatives across teams and systems outside your direct control
Technical proficiency with React and TypeScript
Experience with Python or comparable backend technologies
Data-informed product development experience, including defining success metrics and assessing outcomes

Benefits

Comprehensive medical, dental, and vision coverage with OneMedical membership
Healthcare and dependent-care flexible spending accounts
401(k) plan with company matching
Flexible paid time off
Stipends for wellbeing, learning, and professional growth
Paid parental leave and fertility benefits
Pet insurance
Student-loan refinancing support
Online resources for mindfulness, counseling, and fitness
Equal-opportunity employment
Reasonable accommodations for qualified individuals with disabilities

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Engineering Manager, Patient Experience – Ro (Hybrid, New York)

Lead full-stack engineering for Ro’s patient-experience products in a hybrid New York role. Guide AI-enabled care journeys while building and developing high-performing engineering teams.

Description

Requirements

Benefits

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