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Ultimate Performance
Ultimate Performance
501 – 1 000 Xodimlar
MarketingOziq-ovqat va ichimliklarSog‘liqni saqlash
Founded in London in 2009, Ultimate Performance (U.P.) is a global personal training company focused on personal training, online coaching, nutrition advice, and health and performance supplements. Its body transformation approach combines fitness and nutrition services, delivered by a team of personal trainers across locations in multiple countries. The company’s hiring context is not specified in the available information.
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Kompaniyadagi ish o‘rinlari

Senior CRM Manager

Lead Bloomreach customer journeys across Ultimate Performance’s international gym network. Improve engagement, retention and growth through personalised, multi-channel communications.

GBBuyuk Britaniya
50 000 £ / yil
GibridTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Tavsif

  • Own and optimise automated customer journeys throughout the customer lifecycle
  • Run operational CRM communications, from booking confirmations and reminders to onboarding and service updates
  • Use Bloomreach data, customer behaviour and segmentation to target communications
  • Create and deliver communications by email, WhatsApp, app and other relevant channels
  • Coordinate CRM activity for seasonal campaigns, pricing updates, gifting, promotions and regional or global marketing initiatives
  • Track campaign and journey results, test approaches and improve content, timing, audiences and conversion
  • Maintain quality, data accuracy and deliverability across CRM activity and markets
  • Work with Marketing, Growth, Digital, Technology and Operations on integrations, data flows and operational needs
  • Surface opportunities and insights, and recommend improvements to engagement, retention and commercial performance

Talablar

  • Substantial CRM, lifecycle marketing or marketing automation experience, preferably in a fast-moving business operating across multiple locations or markets
  • Practical experience with Bloomreach or a similar CRM/CDP platform, such as Salesforce, HubSpot or Braze
  • A demonstrated ability to design, build and improve complex automated customer journeys
  • Knowledge of customer data platforms, segmentation, personalisation, behavioural data and journey logic
  • Experience overseeing marketing and operational CRM communications across multiple channels
  • Analytical, commercially minded approach and ability to turn performance data into practical improvements
  • Strong organisation, close attention to detail and commitment to quality assurance
  • Technical aptitude and a hands-on, solutions-focused approach, with confidence working independently in the platform
  • Ability to coordinate multiple projects and priorities while working with teams across the business
  • Valid right to work

Imtiyozlar

  • 25 days of annual leave plus bank holidays
  • Pension scheme with salary sacrifice and employer contributions
  • Simply Health cover with claims for dental, optical, physiotherapy, massage and other costs
  • Exclusive Ultimate Performance discounts, including 40% off supplements, books and partner offers
  • Personal training discounts of up to 50% on the transformation programme, covering up to 36 sessions per year for you and a loved one
  • Salary sacrifice schemes for cycling, technology and home purchases
  • Free, round-the-clock Employee Assistance Programme covering mental health, counselling and financial advice
  • Hybrid working with two days per week from home

O‘xshash ish o‘rinlari

LittleLives

Customer Success Manager, LittleLives (Hybrid, Malaysia)

LittleLives
11 – 50 Xodimlar
B2BSaaSTa’lim
MYMalayziyaGibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Manage onboarding, training, product adoption, renewals, and account growth for LittleLives’ school-management SaaS customers across Southeast Asia. The role focuses mainly on Singapore accounts and includes occasional travel there for onsite sessions and meetings.

Ochish