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Remote Collections and Renewals Agent - Siigo Colombia
Join Siigo as a Colombia-based remote collections and renewals agent for cloud accounting and business software. Manage customer relationships, recover outstanding balances, and negotiate solutions from home.
Kolumbiya1 750 905 $ – 2 750 905 $ / oy
MasofaviyTo‘liq stavkaJuniorTalab Qilinadigan Til: ispanchaTo‘plamlarTavsif
- Manage renewals and collections activities
- Negotiate with customers and turn conversations into opportunities
- Understand each customer’s needs and provide appropriate solutions
- Recover outstanding balances while strengthening customer relationships
- Provide advice and manage customer interactions by phone
- Complete 25 days of training and adaptation to the commercial model
Talablar
- At least one year of recent, verifiable experience in collections, debt recovery, customer retention, or loyalty programs
- Technological degree or professional qualification in any field
- Negotiation, empathy, communication, and objection-handling skills
- Experience managing customers and working through telephone channels
- Proficiency with digital and office productivity tools
- Residence in Colombia
- Availability to work Monday through Friday from 8:00 a.m. to 7:00 p.m. and Saturdays from 9:00 a.m. to 12:00 p.m.
Imtiyozlar
- Fully remote work from home
- Life and funeral insurance
- Supplemental healthcare options
- Disability assistance
- Support for education, certifications, courses, languages, and postgraduate studies
- Celebrations, team activities, volunteer opportunities, and recognition programs
- Exclusive employee benefits
- Company-provided laptop, keyboard, mouse, and headset
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