PTC develops enterprise software for manufacturers, with tools for product lifecycle management (PLM) and service lifecycle management (SLM). Its products help teams coordinate product design, manufacturing, and service work, supporting product development, quality, and operational efficiency. PTC’s software is used by large companies in discrete manufacturing.
PTC Associate Solution Center Consultant (Remote, US)
Guide PTC customers through enterprise software and PLM implementations, from requirements discovery and solution design to deployment and user adoption. The role includes customer training, project coordination, and go-live support.
Amerika Qo‘shma Shtatlari66 500 $ – 138 200 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaTalab Qilinadigan Til: inglizchaKonsultantTavsif
- Run customer discovery sessions and workshops to gather requirements.
- Set implementation strategies around customer business needs.
- Turn requirements into scalable solution designs and implementation plans.
- Configure, deploy, and support enterprise software.
- Coordinate implementation work, schedules, risks, and deliverables with project teams.
- Support testing, user acceptance, deployment readiness, and go-live activities.
- Work with Solution Architects, Product Management, Engineering, and Customer Success.
- Provide customer training and enablement.
- Advise customers, resolve issues, and help projects succeed.
- Improve processes and implementation methods, and share knowledge.
Talablar
- At least five years implementing enterprise software in consulting, implementation, or technical delivery roles.
- Experience leading customer implementations from requirements gathering and solution design through deployment and adoption.
- Experience with Product Lifecycle Management (PLM) software; Windchill is strongly preferred.
- Ability to turn business requirements into scalable technical solutions and implementation plans.
- Experience managing customer stakeholders, addressing project risks, and delivering business outcomes.
- Knowledge of enterprise software integrations, data migration, change management, and system adoption practices.
- Bachelor’s degree in computer science, engineering, information systems, or a related field, or equivalent experience.
- Strong analytical and problem-solving skills across business and technical requirements.
- Clear communication and collaboration with technical and non-technical stakeholders.
- Ability to manage competing priorities and deliver in a customer-focused environment.
- Must be authorized to work in the United States without current or future employment-based immigration sponsorship.
Imtiyozlar
- Employee share purchase plan with the option to buy PTC stock at a discount.
- May qualify for equity programs.
- Medical, dental, and vision coverage.
- Paid vacation and sick leave.
- Tuition reimbursement.
- 401(k) contributions with an employer match.
- Flexible spending accounts.
- Life insurance.
- Disability coverage.
- Commuter subsidy for employees assigned to an office.
- Inclusive workplace environment.
- Accessibility support during the application process.