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Manager, Life Underwriting — Remote, United States
Lead complex life underwriting decisions, appeals, quality oversight, and facultative referrals while managing an underwriting team. Drive analytics, digital-tool adoption, and improvements to mortality and placement outcomes.
Tavsif
- Apply expert judgment to highly complex and escalated underwriting cases
- Maintain alignment with underwriting guidelines and mortality objectives
- Manage facultative referrals when appropriate
- Oversee complex case adjudication during peak-volume periods
- Lead and develop underwriters, set daily priorities, and maintain service-level adherence, consistency, and quality
- Use analytics dashboards to monitor mortality, placement, cycle time, and referral rates
- Implement focused improvements to underwriting practices
- Pilot and assess new underwriting technologies and vendor solutions
- Prepare business cases and evaluate their outcomes
- Coach and develop underwriters in analytical reasoning, digital tools, and customer-focused practices
- Negotiate appeals and decide on formal requests to change previous underwriting decisions
- Work with field and home-office teams to gather information, resolve issues, and communicate decisions
Talablar
- Extensive life underwriting expertise, including authority to adjudicate complex, high-value cases and advise on escalated decisions
- At least five years of life underwriting experience
- Proven ability to lead teams and oversee complex case decisions
- Working knowledge of automated underwriting platforms and programs, including Random Holdouts (RHO) and Post-Issue Audits (PIA)
- Experience overseeing quality control
- Strong communication and stakeholder-management skills
- Ability to collaborate effectively with reinsurers and vendors
- Ability to build a collaborative team culture and coach underwriters in digital fluency and adoption of new tools and workflows
- Commitment to ethical judgment, regulatory compliance, and sustainable practices
- Experience with advanced analytics and data-visualization tools preferred
- Familiarity with Electronic Health Record (EHR) data, GenAI-enabled tools, and behavioral economics concepts preferred
- Must be legally authorized to work in the United States without current or future employer sponsorship
Imtiyozlar
- Opportunities to build new skills
- Leadership development opportunities
- Opportunities to support philanthropic initiatives
- Flexible, inclusive benefits and resources in a contemporary, supportive workplace
- Benefits available to eligible full-time employees
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