FAT Brands Inc.
FAT Brands Inc.
FAT Brands Inc. je globalno podjetje za franšizing restavracij, osredotočeno na pridobivanje, razvoj, trženje in podporo konceptom hitre, sproščene in klasične prehrane. Njegov portfelj vključuje blagovne znamke hrane in sladic, kot so Fatburger, Johnny Rockets, Round Table Pizza, Marble Slab Creamery, Great American Cookies, Fazoli’s in Pretzelmaker, ter več drugih restavracijskih verig. Podjetje razvija franšizne priložnosti na domačih in mednarodnih trgih ter franšizojemalcem zagotavlja operativno podporo. FAT Brands upravlja tudi proizvodni obrat v Atlanti, kjer za svoje blagovne znamke izdeluje sveže testo za piškote in preste.

Remote Application Administrator – United States

Manage cloud applications, digital assets, user access, and vendor relationships for OHG Brands’ restaurant portfolio. Improve business tools, privacy practices, and workflows across departments.

Opis

  • Manage and improve business applications, including FreshService, FreshDesk, Monday.com, Asana, Formstack, Microsoft 365, and Claude.
  • Administer digital assets such as domains, websites, social profiles, advertising accounts, and analytics tools.
  • Manage user access, connect applications to single sign-on, and revoke access when employees leave.
  • Troubleshoot application issues, create simple workflows and automations, and write user guides.
  • Work with Legal to support company policies, privacy regulations, and responsible practices.
  • Find unmanaged applications, websites, domains, and accounts, and restore company ownership.
  • Serve as the primary contact for application vendors, track licenses, and help reduce spending on unused tools.
  • Find overlapping tools and help teams move to shared platforms.
  • Review existing tools before approving requests for new applications.
  • Work with Marketing, Operations, Finance, HR, Legal, and other teams to improve business tools.
  • Report to the Head of Enterprise Technology & Security.

Zahteve

  • 3–5 years of experience managing business software or cloud applications in an IT role.
  • Administrative experience with a help desk tool such as FreshService, FreshDesk, ServiceNow, or Zendesk.
  • Administrative experience with a project management tool such as Monday.com or Asana.
  • Good understanding of user access and single sign-on.
  • Some experience with websites, Google Analytics, and Google Tag Manager.
  • Strong organizational skills and the ability to handle multiple tools and requests.
  • Comfort working in a fast-paced, growing company, setting priorities, and adapting quickly.
  • Clear, friendly communication with nontechnical colleagues.
  • A degree in IT or a related field, or equivalent experience.
  • Comfort using AI tools to troubleshoot and resolve issues, with the judgment to evaluate recommendations before implementing them.
  • Preferred: Freshworks administration experience.
  • Preferred: Experience with cookie consent or privacy tools.
  • Preferred: Experience at a multi-brand or franchise company.
  • Preferred: ITIL 4 Foundation, CompTIA Security, or similar certification.

Sorodna delovna mesta

JHU EEHPC

Senior Research Program Administrator, Education Research

JHU EEHPC

Lead complex education research programs at Johns Hopkins University, coordinating studies, collaborators, and research staff. Manage grants, budgets, data analysis, compliance, and reporting across multiple projects.

Odpri