FAT Brands Inc.
FAT Brands Inc.
FAT Brands Inc. yra pasaulinė restoranų franšizės įmonė, daugiausia dėmesio skirianti greito kasdienio aptarnavimo, greitojo maitinimo ir laisvalaikio restoranų koncepcijų įsigijimui, plėtrai, rinkodarai ir palaikymui. Jos portfelį sudaro maisto ir desertų prekių ženklai, tokie kaip „Fatburger“, „Johnny Rockets“, „Round Table Pizza“, „Marble Slab Creamery“, „Great American Cookies“, „Fazoli’s“ ir „Pretzelmaker“, taip pat keli kiti restoranų tinklai. Įmonė plėtoja franšizės galimybes vietos ir tarptautinėse rinkose bei teikia franšizės gavėjams veiklos palaikymą. FAT Brands taip pat valdo Atlantoje esančią gamyklą, kurioje jos prekių ženklams gaminama šviežia sausainių ir riestainių tešla.

Remote Application Administrator – United States

Manage cloud applications, digital assets, user access, and vendor relationships for OHG Brands’ restaurant portfolio. Improve business tools, privacy practices, and workflows across departments.

Aprašymas

  • Manage and improve business applications, including FreshService, FreshDesk, Monday.com, Asana, Formstack, Microsoft 365, and Claude.
  • Administer digital assets such as domains, websites, social profiles, advertising accounts, and analytics tools.
  • Manage user access, connect applications to single sign-on, and revoke access when employees leave.
  • Troubleshoot application issues, create simple workflows and automations, and write user guides.
  • Work with Legal to support company policies, privacy regulations, and responsible practices.
  • Find unmanaged applications, websites, domains, and accounts, and restore company ownership.
  • Serve as the primary contact for application vendors, track licenses, and help reduce spending on unused tools.
  • Find overlapping tools and help teams move to shared platforms.
  • Review existing tools before approving requests for new applications.
  • Work with Marketing, Operations, Finance, HR, Legal, and other teams to improve business tools.
  • Report to the Head of Enterprise Technology & Security.

Reikalavimai

  • 3–5 years of experience managing business software or cloud applications in an IT role.
  • Administrative experience with a help desk tool such as FreshService, FreshDesk, ServiceNow, or Zendesk.
  • Administrative experience with a project management tool such as Monday.com or Asana.
  • Good understanding of user access and single sign-on.
  • Some experience with websites, Google Analytics, and Google Tag Manager.
  • Strong organizational skills and the ability to handle multiple tools and requests.
  • Comfort working in a fast-paced, growing company, setting priorities, and adapting quickly.
  • Clear, friendly communication with nontechnical colleagues.
  • A degree in IT or a related field, or equivalent experience.
  • Comfort using AI tools to troubleshoot and resolve issues, with the judgment to evaluate recommendations before implementing them.
  • Preferred: Freshworks administration experience.
  • Preferred: Experience with cookie consent or privacy tools.
  • Preferred: Experience at a multi-brand or franchise company.
  • Preferred: ITIL 4 Foundation, CompTIA Security, or similar certification.

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