MR.KNOW
MR.KNOW
11 – 50 Zaposleni
LogistikaSvetovanjeTrženje
MR.KNOW develops process management and automation software that helps organizations build applications and workflows in a no-code/low-code BPMN 2.0 environment. Its platform combines a process engine with AI assistants and digital workers, integrations for AI agents and robotic process automation, self-service portals, and tools for monitoring operations. MR.KNOW offers Community and Enterprise editions, alongside consulting services, for public-sector and enterprise customers looking to streamline case handling, update legacy applications, and manage regulatory requirements within automated processes.

Community Building and Tech Communication Intern

Plan and build a community forum for MR.KNOW’s business process management software, creating useful content, moderation guidelines, and knowledge documentation.

Opis

  • Design the forum’s structure, including its categories and tags.
  • Convert FAQs, support tickets, and documentation into useful forum posts.
  • Write moderation guidelines and define community roles.
  • Document the work to guide the forum’s ongoing development.
  • Create an engaging, well-organized platform for users.
  • Help take a digital project from its initial structure through launch.

Zahteve

  • You are a current student, for example in communication studies, business administration, media informatics, or technical writing.
  • You have strong written German skills at C1 level.
  • You can write clearly and accurately while maintaining a welcoming tone.
  • You are enthusiastic about software products.
  • Experience with a CMS platform or Discourse is helpful but not required.
  • You work independently.
  • You pay close attention to detail.
  • You can organize complex information clearly.
  • This is a required internship.

Ugodnosti

  • Gain insight into an established software company and contribute to shaping its work.
  • Take on responsibilities aligned with your interests and professional development.
  • Work flexible hours.
  • Work from home is possible.
  • Receive direct mentoring from the IT department and managing directors.
  • Monthly commuting costs are covered.

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