MR.KNOW
MR.KNOW
MR.KNOW dezvoltă software pentru gestionarea și automatizarea proceselor, care ajută organizațiile să creeze aplicații și fluxuri de lucru într-un mediu BPMN 2.0 fără cod sau cu puțin cod. Platforma combină un motor de procese cu asistenți AI și lucrători digitali, integrări pentru agenți AI și automatizarea robotică a proceselor, portaluri de autoservire și instrumente de monitorizare a operațiunilor. MR.KNOW oferă edițiile Community și Enterprise, alături de servicii de consultanță, pentru instituții publice și companii care doresc să eficientizeze gestionarea cazurilor, să modernizeze aplicațiile vechi și să administreze cerințele de reglementare în cadrul proceselor automatizate.

Community Building and Tech Communication Intern

Plan and build a community forum for MR.KNOW’s business process management software, creating useful content, moderation guidelines, and knowledge documentation.

Descriere

  • Design the forum’s structure, including its categories and tags.
  • Convert FAQs, support tickets, and documentation into useful forum posts.
  • Write moderation guidelines and define community roles.
  • Document the work to guide the forum’s ongoing development.
  • Create an engaging, well-organized platform for users.
  • Help take a digital project from its initial structure through launch.

Cerințe

  • You are a current student, for example in communication studies, business administration, media informatics, or technical writing.
  • You have strong written German skills at C1 level.
  • You can write clearly and accurately while maintaining a welcoming tone.
  • You are enthusiastic about software products.
  • Experience with a CMS platform or Discourse is helpful but not required.
  • You work independently.
  • You pay close attention to detail.
  • You can organize complex information clearly.
  • This is a required internship.

Beneficii

  • Gain insight into an established software company and contribute to shaping its work.
  • Take on responsibilities aligned with your interests and professional development.
  • Work flexible hours.
  • Work from home is possible.
  • Receive direct mentoring from the IT department and managing directors.
  • Monthly commuting costs are covered.

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