Vivo (Telefônica Brasil)
Vivo (Telefônica Brasil)
Vivo (Telefônica Brasil) este o companie braziliană de telecomunicații care deservește consumatori și companii din întreaga țară. Portofoliul său include abonamente mobile preplătite, postplătite și cu control al costurilor; internet în bandă largă prin Vivo Fibra; telefonie fixă; opțiuni de televiziune și streaming precum Vivo Play și altele; dispozitive și accesorii; precum și pachete combinate de fibră optică și telefonie mobilă. Compania oferă, de asemenea, servicii digitale, conținut furnizat de parteneri, conectivitate 5G și asistență online pentru clienți și servicii de autoservire prin rețeaua sa națională de canale de retail și digitale.

Senior Project Consultant

Lead strategic programs and digital transformation at Vivo, turning business goals into technology solutions for the telecommunications sector.

Descriere

  • Drive strategic initiatives and complex, high-impact business programs.
  • Advise business units on strategies, roadmaps, and investment priorities.
  • Turn business objectives into scalable, sustainable technology solutions aligned with enterprise architecture.
  • Analyze complex functions to find ways to optimize, automate, and transform processes.
  • Set guidelines for gathering requirements, modeling functions, and managing backlogs.
  • Facilitate discussions across business, architecture, development, operations, and vendor teams.
  • Inform decisions about scope, feasibility, risks, dependencies, and organization-wide impacts.
  • Manage programs with concurrent projects and maintain an integrated, strategically aligned view.
  • Identify organizational, technical, and operational risks and develop mitigation and contingency plans.
  • Present to executive forums and engage directors, vice presidents, and strategic stakeholders.
  • Shape the development of technology processes, methods, and governance.
  • Help define indicators and success measures, and track project outcomes.
  • Promote effective practices in functional analysis, project management, and digital transformation.
  • Mentor analysts and project leaders on technical and functional work.
  • Advance solution architecture and integration across enterprise platforms.

Cerințe

  • Extensive experience managing programs, strategic projects, and digital transformation.
  • Strong background in functional analysis, process modeling, and complex requirements gathering.
  • Strong knowledge of agile and hybrid methods and portfolio management practices.
  • Experience developing and managing strategic roadmaps.
  • Proficiency with JIRA, Confluence, MS Project, or comparable tools.
  • Advanced knowledge of the software development life cycle (SDLC).
  • Experience with systems integration, APIs, and enterprise architectures.
  • Ability to work with architecture, development, QA, infrastructure, and operations teams.
  • Experience managing programs and portfolios, including scope, budgets, risks, executive stakeholders, and enterprise dependencies.
  • Experience in complex environments with multiple vendors and multidisciplinary teams.
  • Experience defining governance models and providing executive oversight.
  • Salesforce experience, particularly with Service Cloud, Sales Cloud, or Marketing Cloud, is a plus.
  • Experience in telecommunications, digital retail, financial services, or high-scale B2C markets is a plus.
  • Knowledge of enterprise and solution architecture is a plus.
  • Experience with omnichannel customer journeys and customer experience is a plus.
  • PMP, PMI-ACP, Scrum, SAFe, CBAP, or equivalent certifications are a plus.
  • A bachelor’s degree is preferred.
  • A graduate degree, MBA, or specialization is preferred.
  • Strong executive communication and ability to influence strategically.
  • Strong negotiation skills.
  • Systems thinking and a business-oriented mindset.
  • Consulting ability and skill in serving as a trusted advisor.
  • Ability to lead through influence and build consensus.
  • A strong sense of ownership and high autonomy.
  • Critical thinking and data-informed decision-making.
  • Ability to make complex problems easier to understand.
  • Results focus and commitment to delivering customer value.
  • Adaptability in transformation environments.
  • Ability to develop and inspire people and teams.

Beneficii

  • Flexible benefits for employees and dependents, with choices that include gym membership, meal and food vouchers, pharmacy support, medical and dental plans, and life insurance.
  • Company mobile phone.
  • Unlimited voice and data plan with 5G access.
  • Special discounts on landline, broadband, TV, and apps.
  • Annual bonus or profit-sharing program.
  • Private pension plan.
  • Support for school, daycare, or nanny expenses.
  • Remote work up to two days per week.
  • Flexible working hours.
  • Birthday leave.
  • Corporate volunteering program.
  • Educational development opportunities through partner institutions, certifications, and online courses.
  • Internal recruitment opportunities in Brazil and internationally.
  • Physical, emotional, and social health support, including nutritionists, psychologists, social services, and telemedicine.

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