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Deschide
Miratech este o companie globală de servicii IT și consultanță, care colaborează cu întreprinderi în domeniul transformării digitale. Serviciile sale includ externalizare, dezvoltare software și servicii profesionale, combinând amploarea furnizării de servicii pentru întreprinderi cu flexibilitatea asociată inovării de tip startup. Fondată în 1989, Miratech activează în consultanță B2B și în activități tehnologice asociate software-ului ca serviciu, sprijinind organizațiile care au nevoie de expertiză software și servicii tehnologice.
Senior Full-Stack Java Engineer – Workforce Management (Remote)
Build Java, React, and workforce-management microservices for Miratech’s global IT services clients. Design scalable integrations, APIs, and cloud-native applications that support workforce operations.
Descriere
- Create, test, and maintain scalable backend services with Java, Spring Boot, and domain-driven design.
- Develop microservices for forecasting, staffing, scheduling, shift management, adherence, exceptions, and operational reporting.
- Build responsive workforce applications with TypeScript and React.
- Design and consume REST APIs using an API-first development approach.
- Establish OpenAPI/Swagger contracts and maintain consistent versioning standards.
- Implement event-driven workflows for schedule changes, agent states, queue metrics, forecasts, and adherence events.
- Connect workforce-management capabilities with CX, ACD and routing, HR, payroll, identity, and enterprise data platforms.
- Design workforce and operational data models in PostgreSQL and other relational databases.
- Containerize services and support cloud-native deployment and configuration-management practices.
- Create and maintain CI/CD pipelines with Jenkins, automated testing, quality gates, and repeatable deployments.
- Investigate production issues and improve performance, batch processing, concurrency, scalability, and reliability.
- Contribute to code reviews, technical designs, architecture discussions, sprint planning, and continuous improvement.
- Work with Product, Operations Research, QA, DevOps, UX, and other stakeholders to deliver solutions.
Cerințe
- At least 8 years of full-stack software development experience, including ownership of production applications.
- Advanced practical knowledge of Java and Spring, especially Spring Boot, REST services, security, and persistence.
- Strong frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing.
- Working knowledge of Node.js for integrations, lightweight services, build tooling, or supporting components.
- Experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or a comparable workforce-management platform.
- AWS and Amazon Connect experience is preferred.
- Demonstrated ability to design REST APIs, microservices, and event-driven services in distributed systems.
- Strong SQL expertise and experience creating efficient data models in PostgreSQL or a comparable relational database.
- Experience developing, deploying, or supporting cloud-based and containerized applications.
- Excellent communication skills, with the ability to write clear technical documentation and lead client-facing workshops.
- Experience connecting workforce-management systems with ACD, routing, HR, payroll, CRM, or data-warehouse platforms is desirable.
- Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies is desirable.
- Knowledge of workforce analytics, optimization methods, or operational research concepts is desirable.
- Familiarity with Jenkins, Kubernetes, cloud platforms, observability tools, and secure software-delivery practices is desirable.
- Practical experience using AI-assisted development tools or building AI-enabled solutions, including Claude or GitHub Copilot, is a plus.
Beneficii
- Health insurance is provided.
- A relocation program is available.
- Remote work flexibility and a work-from-anywhere culture are offered.
- Professional development opportunities are available.
- Certification programs are supported.
- Mentorship and talent-investment programs are available.
- Internal mobility opportunities are offered.
- Internship opportunities are available.
- Work on impactful projects for leading global clients.
- Inclusive and supportive work environment.
- Regular company social and team-building events.
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