Arc'teryx Equipment dezvoltă îmbrăcăminte și echipamente tehnice pentru activități în aer liber, inclusiv drumeții, schi, escaladă și schi de tură. Gama sa de produse cuprinde colecții pentru bărbați și femei, axate pe design orientat spre performanță, inovație în domeniul materialelor și protecție durabilă în condiții solicitante. Compania a evidențiat tehnologii precum membrana impermeabilă ePE, mai ușoară, și lucrează în același timp la reducerea impactului asupra mediului. Contextul carierelor la Arc'teryx Equipment reflectă o activitate care acoperă producția, comerțul cu amănuntul și moda, cu oportunități legate de dezvoltarea, producția și experiența clienților pentru produsele sale destinate activităților în aer liber.
Remote Texas Account Manager, Wholesale Sales — Arc'teryx
Manage Arc'teryx wholesale accounts across Texas and support sales growth throughout the South Central United States. Build customer relationships, expand revenue, and meet sales targets across outdoor retail channels.
Descriere
- Build lasting partnerships with wholesale customers.
- Act as the main contact for assigned accounts and respond promptly to inquiries.
- Hold regular business reviews to discuss customer needs, challenges, and opportunities.
- Address customer concerns and escalate issues as needed to maintain satisfaction.
- Keep CRM records of customer details, account activity, and communications accurate and current.
- Cultivate new relationships across the outdoor industry.
- Expand the order book by winning new accounts and growing revenue.
- Meet and exceed sales, revenue, and margin goals.
- Find opportunities to grow sales through upselling, cross-selling, and broader product ranges.
- Work with customers to forecast demand and shape growth plans.
- Identify and onboard new wholesale customers as needed.
- Create and present sales presentations, proposals, and pricing recommendations.
- Partner with internal teams to process orders accurately and deliver them on time.
- Track inventory and share product updates with customers.
- Answer customer questions about pricing, products, promotions, and order status.
- Uphold contract terms, pricing agreements, and service commitments.
- Follow industry developments, customer needs, and competitor activity.
- Share market feedback and customer insights to inform business planning and product strategy.
- Spot process improvements that can improve customer experience and operational efficiency.
- Work with Sales, Operations, Customer Service, and Logistics to deliver a strong customer experience and meet revenue goals.
Cerințe
- A bachelor’s degree in business, marketing, commerce, or a related field is preferred.
- At least five years of experience in account management, sales, business development, or customer relationship management.
- Experience in wholesale, retail, consumer goods, distribution, or a related industry is preferred.
- Strong skills in relationship building, selling, influencing, and negotiation.
- Well organized, with close attention to detail.
- Able to work independently.
- Enthusiasm for building relationships and increasing brand awareness.
- Strong relationship-building and customer service abilities.
- Excellent verbal, written, and presentation skills.
- Track record of meeting sales goals and managing multiple accounts effectively.
- Strong negotiation, problem-solving, and conflict-resolution abilities.
- Proficiency with CRM systems and Microsoft Office.
- Strong organizational abilities and attention to detail.
- Able to analyze sales data and spot growth opportunities.
- Self-directed and effective working both independently and with others.
Beneficii
- Extended health, dental, and vision coverage.
- Mental health support.
- Fertility benefits.
- 24/7 Employee Assistance Program.
- Immediately vested 401(k) matching.
- Eligibility for the Arc'teryx Annual Incentive Plan.
- Employee Stock Purchase Program, where available.
- Paid time off.
- No Wasted Day paid days for getting outside and exploring.
- Parental leave for birthing and non-birthing parents.
- An option to ease the transition back to work.
- Professional development opportunities.
- Arc'teryx Academies outdoor skills events.
- Employee Belonging Councils.
- Employee discounts.
- Pro Deals with exclusive discounted gear pricing.