Wolters Kluwer
Wolters Kluwer
Wolters Kluwer dezvoltă informații profesionale, software și servicii pentru persoanele care lucrează în domeniul sănătății, dreptului, contabilității, fiscalității, finanțelor, auditului, gestionării riscurilor, conformității și reglementărilor. Produsele sale îi ajută pe medici, asistenți medicali și profesioniști din afaceri și domeniul juridic să organizeze activități complexe, să ia decizii informate și să facă față unor provocări exigente. Compania operează în peste 180 de țări și are mai mult de 21.000 de angajați, reunind expertiză în domeniul sănătății, al serviciilor juridice și al consultanței. Organizația sa de cariere sprijină oportunități pentru profesioniștii interesați să creeze instrumente și resurse informaționale utilizate în aceste sectoare.

Principal CX/UX Designer – API Developer Platform (Hybrid)

Lead the experience strategy for Wolters Kluwer’s Tax & Accounting API developer platform. Shape developer journeys across APIs, portals, SDKs, documentation, and AI-enabled workflows.

Descriere

  • Set the design vision and strategy for the Tax & Accounting API Developer Platform
  • Create experiences for APIs, developer portals, documentation, SDKs, and AI tools
  • Collaborate with Product and Engineering on API contracts and roadmap direction
  • Conduct research with developers, administrators, and partners
  • Test concepts through prototypes and usability studies
  • Design the complete developer journey from discovery and authentication to API calls, debugging, and monitoring
  • Establish consistent patterns for APIs, documentation, code examples, errors, and permissions
  • Work with engineers through delivery and refine solutions using real-world usage data
  • Define and monitor measures such as time to first successful API call, adoption, and developer satisfaction
  • Apply AI tools to research and prototyping while retaining ownership of design decisions
  • Guide senior stakeholders and create alignment across product and organizational teams
  • Coach designers and strengthen technical design capability across the team

Cerințe

  • At least 10 years of UX or product design experience leading complex B2B, enterprise, or developer-platform products
  • A portfolio demonstrating measurable design impact
  • Demonstrated experience designing APIs, developer portals, SDKs, or technical documentation
  • Practical understanding of REST, authentication, and error handling
  • Advanced skills in information architecture, user flows, and high-fidelity prototyping with code and AI tools
  • Extensive experience conducting developer interviews, usability testing, and data analysis
  • Experience creating scalable design patterns and standards adopted by multiple teams
  • Ability to influence executives and technical leaders, establish cross-team direction, and mentor designers
  • Legal authorization to work in the United States without current or future employer sponsorship

Beneficii

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Flexible spending and health savings accounts
  • Commuter benefits
  • Tuition assistance plan
  • Vacation and sick leave
  • Paid parental leave
  • Eligibility for bonuses
  • Hybrid schedule requiring eight office days each month
  • In-person interview and onsite recruitment options

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