Smiths Group plc
Smiths Group plc
Smiths Group plc este o companie globală de inginerie, ale cărei tehnologii sprijină siguranța, securitatea, operațiunile industriale și conectivitatea datelor. Cele patru divizii ale sale deservesc piețe distincte: John Crane dezvoltă tehnologii esențiale pentru sectorul energetic; Smiths Detection produce sisteme de detectare a amenințărilor și de control de securitate; Flex-Tek oferă soluții pentru transportul fluidelor și gestionarea temperaturii; iar Smiths Interconnect construiește produse de conectivitate pentru transferul securizat de date. Cu o istorie de peste 170 de ani, activitatea companiei răspunde unor provocări precum siguranța, schimbările climatice și conectivitatea fiabilă. Acest profil reunește informații despre recrutarea la Smiths Group plc și în diviziile sale.

Field Service Technician II – Smiths Detection

Repair and maintain Smiths Detection security screening equipment at airports and other customer sites around Hebron. Support customer satisfaction and field service operations.

Descriere

  • Address daily service and repair needs while supporting customer satisfaction
  • Install, repair, and maintain equipment at customer sites
  • Train customers as needed
  • Record inspections, maintenance, and repairs, and submit documentation promptly
  • Order, install, and return parts while managing repair-part turnaround
  • Review service logs for unresolved issues and prepare formal reports for customers
  • Support service sales and revenue programs
  • Maintain and calibrate tools and test equipment
  • Use field service data to assess equipment performance and recommend improvements
  • Provide technical assistance to customers and fellow service professionals
  • Take part in site surveys, pilot service programs, and meetings
  • Coordinate with senior Field Service Engineers and Product Managers
  • Manage and reduce costs
  • Travel each day to customer locations around Hebron, including the airport
  • Follow company health, safety, and environmental policies

Cerințe

  • Associate degree, relevant trade certification, or military training in an electrical, electronic, or mechanical field
  • One to three years of comparable electrical or mechanical field service work and life experience may substitute for the stated education
  • At least three years of field experience troubleshooting and repairing electrical and electronic systems and equipment
  • Computer proficiency, including use of all Microsoft Office applications
  • Ability to learn specialized software
  • Basic knowledge of Trace and X-Ray technologies
  • Strong communication, organizational, interpersonal, telephone, and customer service skills
  • Customer-focused approach and ability to work as part of a team
  • Availability and willingness to travel on short notice
  • Successful completion of a federal background investigation and TSA vetting for access to Sensitive Security Information (SSI)
  • Compliance with applicable U.S. export control and security regulations
  • Ability to lift and carry 80 pounds
  • Ability to operate carts, hoists, davit cranes, pallet jacks, and similar equipment
  • Full-body mobility
  • Ability to work safely in varied settings around hazardous industrial equipment
  • Willingness to work overtime and schedules outside Monday through Friday as needed
  • Ability to work in a drug-free workplace and submit to drug testing where permitted by law

Beneficii

  • Business profit plan
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off
  • Flexible benefits for health, wellbeing, financial, and lifestyle needs
  • Training and local and global career development opportunities
  • Inclusive workplace with strong leadership and a focus on safety and wellbeing

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