Formlabs
Formlabs
Formlabs dezvoltă sisteme profesionale de imprimare 3D care sprijină activitatea din domeniul sănătății, construcțiilor, consultanței și ingineriei. Portofoliul companiei include imprimante 3D cu rășină și imprimante industriale, materiale specializate și software conceput pentru a ajuta echipele să treacă de la prototipuri inițiale la fluxuri de producție mai avansate. Tehnologia companiei pune accent pe rezultate detaliate și fiabile, precum și pe flexibilitatea de a crea piese și modele personalizate pentru aplicații precum lucrările dentare și medicale.

Field Application Engineer, Germany (Remote)

Provide installation, training, maintenance, and repair support for Formlabs 3D printing systems across the DACH region. This remote role involves frequent customer-site travel and hands-on electromechanical troubleshooting.

Descriere

  • Visit customer locations to unpack, install, commission, and calibrate 3D printing systems
  • Deliver structured on-site instruction covering machine operation, software, and basic maintenance
  • Lead live demonstrations of Formlabs products
  • Address customer downtime and complete urgent repairs, frequently at short notice
  • Coordinate annual preventive-maintenance visits within the 90-day service target
  • Troubleshoot electromechanical faults and resolve issues during a single visit where possible
  • Handle a high volume of field-service activity
  • Organize complex travel independently and file expenses on schedule
  • Record installation, training, and repair activities in Salesforce

Cerințe

  • Preferably live in Munich or within a 45-minute drive for access to the regional hub
  • Be prepared to travel to customer sites more than 80% of the time
  • Bring strong electromechanical or hardware expertise
  • Communicate effectively when teaching customers to use the technology
  • Demonstrate C1-level fluency in both German and English
  • Hold a valid driver’s license
  • French, enthusiasm for 3D printing and emerging technologies, and experience in a fast-growing startup are advantageous

Beneficii

  • Company equity
  • Complimentary mental health and well-being sessions with an external provider
  • Budget for learning and professional development
  • Free 3D prints
  • Urban Sports Club discount
  • Optional supplementary German pension plan
  • Company team events

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