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American Military University este o universitate online acreditată, care deservește personalul militar, adulții care lucrează și cursanții civili. Ca parte a American Public University System, aceasta oferă programe flexibile de licență și studii postuniversitare, concepute pentru dezvoltarea profesională și învățământul la distanță. Domeniile sale academice includ apărarea cibernetică și studiile spațiale, iar misiunea sa se concentrează pe pregătirea studenților pentru serviciu, leadership și viața profesională într-o societate globală.
Executive Admissions Representative — Remote
Guide adult learners toward enrollment in American Public University’s online programs through consultative admissions support. Advise prospective students, recommend suitable degree options, and help them navigate the enrollment process.
Descriere
- Serve as the initial contact for prospective students exploring enrollment at AMU/APU
- Communicate with prospective students by phone and email to support enrollment
- Use consultative discussions to understand student needs and explain the value of an APUS education
- Recommend individualized options and assist with enrollment when appropriate
- Achieve or surpass assigned performance goals and metrics
- Coordinate with relevant departments on document collection, registration, funding, transfer credit, and degree planning
- Conduct consistent follow-up through telephone and electronic communication
- Safeguard student account information in accordance with FERPA
- Review academic records and admission documentation
- Maintain accurate prospective-student records in the CRM and other software systems
- Work with Financial Aid, Academic Advising, the Registrar, and other internal departments
Cerințe
- At least five years of online admissions experience supporting adult learners in a sales-oriented, consultative role
- A demonstrated history of meeting or exceeding performance metrics
- Self-motivated and willing to make a high volume of outbound calls each day
- Bachelor’s degree required
- Salesforce experience preferred
- Strong verbal and written communication skills, including a confident telephone presence
- Genuine interest in helping and empowering others to achieve their goals
- Ability to work independently, meet deadlines, and deliver results
- Reliable high-speed internet connection at home
- Dedicated workspace
- Ability to comply with federal student privacy requirements under FERPA
Beneficii
- Full-time remote work arrangement
- Multiple work-shift options
- Dedicated workspace required for remote work
- Equal opportunity employment
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