WTW
WTW
WTW este o companie globală de servicii financiare și consultanță, axată pe gestionarea riscurilor, asigurări și reasigurări. Activitatea sa acoperă, de asemenea, consultanță în domeniul serviciilor financiare, resurse umane, beneficii pentru angajați, administrarea pensiilor și software pentru resurse umane. Cu operațiuni în 140 de țări, WTW combină datele, analiza și expertiza de sector pentru a ajuta organizațiile să își consolideze reziliența și să își îmbunătățească performanța.

Employee Experience Analyst

Support WTW employee experience consulting with AI-assisted research, communications, and change strategies. Work with client teams to improve digital experiences and deliver clear, audience-focused insights.

Descriere

  • Work with cross-functional teams to plan and deliver client engagements.
  • Contribute to projects spanning employee experience, Total Rewards communications, organizational and workforce transformation, and AI-enabled work, wellbeing, benefits, and culture.
  • Track project scope, schedule, and budget to help keep engagements on course.
  • Use AI and digital tools to speed up research, analysis, drafting, and production.
  • Check deliverables for accuracy, sourcing, confidentiality, bias, accessibility, tone, and client fit.
  • Work with senior colleagues to develop, present, and put communication and change strategies into practice.
  • Turn data and research into accurate, clear materials tailored to specific audiences.
  • Evaluate digital and AI-enabled experiences, then use usability and accessibility findings to recommend improvements.
  • Coordinate stakeholders and projects by tracking decisions, actions, risks, dependencies, timelines, and communications.
  • Interview participants and combine qualitative and quantitative findings into insights and recommendations.
  • Prepare for and contribute to client meetings, present selected work, and lead parts of discussions.
  • Develop reusable prompts, context, examples, and workflow guidance.
  • Follow responsible AI practices and raise questions or risks when they arise.
  • Help develop business and intellectual capital by drafting statements of work, project plans, and budgets.
  • Contribute to developing new tools and approaches.

Cerințe

  • Knowledge of communication, change management, marketing, digital, and social media trends and how they apply to client solutions.
  • Professional presence and strong written, web, and verbal communication skills.
  • Creativity and technical aptitude.
  • Ability to manage priorities and take ownership of defined workstreams.
  • Sound judgment within established guardrails, with willingness to seek guidance when requirements or risks are unclear.
  • Strong problem-solving, project management, analytical, interpersonal, and teamwork skills.
  • Ability to analyze data, test assumptions, distinguish evidence from inference, and turn insights into recommendations for specific audiences.
  • Familiarity with agile principles and design thinking.
  • Practical AI literacy, including prompt and context design, source-based research, iterative testing, fact and citation checks, bias awareness, and responsible use of approved tools.
  • Availability to travel as needed.
  • Authorization to work indefinitely in the United States without visa sponsorship.
  • Currently pursuing a bachelor's degree in liberal arts, communications, journalism, business, or a related field.
  • Minimum overall GPA of 3.0.
  • Expected graduation between May 2026 and June 2027.

Beneficii

  • Annual short-term incentive bonus.
  • Medical insurance with prescription coverage.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Commuter Account.
  • Health Care and Dependent Care Flexible Spending Accounts.
  • Group Accident insurance.
  • Group Critical Illness insurance.
  • Life Insurance.
  • Accidental Death and Dismemberment insurance.
  • Group Legal insurance.
  • Identity Theft Protection.
  • Wellbeing Program.
  • Work/Life Resources, including an Employee Assistance Program.
  • Paid holidays.
  • Annual paid time off.
  • Short-Term Disability coverage.
  • Long-Term Disability coverage.
  • Bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave.
  • Paid time off for Washington State employees only.
  • Contributory Pension Plan.
  • 401(k) Savings Plan.

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