Agência F2F
Agência F2F
Agência F2F este o agenție de marketing integrată care activează la intersecția dintre marketing, inteligență artificială și media. Înființată în 2013, compania dezvoltă campanii complete pentru clienți corporate, combinând planificarea strategică, strategia media, conținutul pentru rețelele sociale, producția audiovizuală și direcția creativă. Abordarea sa include producție asistată de inteligență artificială și fluxuri de lucru bazate pe date, pentru a ajuta brandurile să creeze comunicare distinctivă și măsurabilă.

Customer Success and BI Analyst – Datacenter

Customer Success and BI role focused on Datacenter onboarding, data operations, integrations, and reporting. Agência F2F is a Brazilian marketing and creative agency using artificial intelligence.

Descriere

  • Set up and onboard new Datacenter clients, including access, integrations, visual identity, variables, goals, and initial presentation-ready reports
  • Manage and expand the active client portfolio, focusing on accounts with low adoption or incomplete information
  • Coordinate with Media and BI teams to keep operational records and required data accurate and current
  • Translate information from control spreadsheets, including taxonomies and media plans, into formats suitable for Datacenter imports
  • Own the intake and prioritization of tool requests, ideas, bugs, and improvements, implementing in-scope configuration and parameter changes directly
  • Coordinate with the technical team on development-dependent issues and follow them through to resolution
  • Partner with the Head of BI and Media to manage Datacenter projects, including backlog, priorities, roadmap, and deadlines
  • Help deliver new Datacenter modules, features, and platform enhancements
  • Find opportunities to automate and improve data and BI operational processes

Cerințe

  • Background in BI, data, digital media, or agency operations
  • Advanced proficiency with Excel and/or Google Sheets
  • Working knowledge of paid media, particularly Meta Ads and Google Ads
  • Familiarity with GA4 and GTM, including their underlying logic without requiring hands-on configuration
  • Experience with a BI platform such as Looker Studio or Power BI is advantageous
  • Organized, analytical, and highly execution-oriented working style
  • Strong communication skills, with the ability to request information and follow up on deadlines clearly and collaboratively
  • Ability to investigate issues independently, develop solutions, and work hands-on
  • Interest in and practical experience applying AI to automation, data analysis, and problem-solving

Beneficii

  • Remote work opportunity
  • Conexa partnership providing online health and emotional well-being support, including two free monthly psychologist consultations and two nutritionist consultations
  • Wellhub (Gympass) partnership supporting physical well-being
  • 23 paid business days of leave annually, scheduled throughout the year
  • Autonomy in service delivery

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