Protective Life
Protective Life
Protective Life este o companie de servicii financiare și asigurări care oferă produse de asigurare de viață și anuități concepute pentru a sprijini planificarea financiară pe termen lung. Oferta sa include asigurări de viață pe termen limitat, asigurări de viață permanente și asigurări universale de viață, precum și anuități fixe, imediate, indexate și variabile. Compania deservește clienți care își planifică pensionarea, nevoile legate de succesiune, protecția familiei și alte etape importante ale vieții, oferind oportunități de carieră asociate activității sale în domeniul asigurărilor și al serviciilor financiare.

Bilingual Automotive Claims Adjuster

Handle claims for Protective Asset Protection, which provides vehicle protection and finance and insurance solutions to dealerships and financial institutions. Assess coverage, investigate losses, and assist customers in English and Spanish.

Descriere

  • Provide professional phone support for questions about claims and coverage
  • Authorize claims and respond to a high volume of incoming calls
  • Complete claim paperwork according to established procedures
  • Review and decide assigned claims
  • Receive reports of new losses
  • Assess coverage under contracts, agreements, and policies
  • Document and investigate new losses accurately
  • Deliver a consistently high level of customer service
  • Communicate with customers in English and Spanish
  • Carry out other duties as assigned

Cerințe

  • At least two years of experience in automotive service as a technician or service advisor
  • Strong communication, attention to detail, and multitasking skills
  • Ability to work in a fast-paced setting
  • Ability to identify and clear obstacles to keep work moving efficiently
  • Proficiency with computers and applications such as Microsoft Word and Excel
  • Ability to work across multiple systems in a fast-paced setting
  • Fluency in English and Spanish is required
  • High school diploma required
  • Analytical skills required
  • Ability to make decisions based on contract language
  • Sound judgment in determining applicable contract benefits for claims
  • Availability to work 40 hours per week between 8 a.m. and 8 p.m. Monday through Friday, plus a rotating Saturday every four to six weeks

Beneficii

  • Comprehensive health insurance
  • Dental insurance
  • Vision insurance
  • Mental health benefits
  • Employee assistance program
  • Paid time off
  • Paid parental leave
  • Short-term disability coverage
  • Cultural observance day
  • Contributions to healthcare accounts
  • Pension plan
  • 401(k) plan with company matching
  • ProHealth Rewards wellbeing platform with cash rewards

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