Field Nation pārvalda uz vietas veicama IT darbaspēka tirgu, kas palīdz uzņēmumiem plašā mērogā atrast, nosūtīt, koordinēt un apmaksāt kvalificētu tehniķu darbu. Tās platforma atbalsta lauka servisa darbus tīklu, kabeļu infrastruktūras, tirdzniecības vietu sistēmu, audiovizuālo risinājumu un digitālo izkārtņu, datoru un printeru, drošības, kā arī lietu interneta risinājumu jomā. Lauka servisa vadītāji izmanto Field Nation darba uzdevumu pārvaldībai, savukārt tehniķi var popularizēt savu pieredzi, atrast savam grafikam atbilstošus pasūtījumus un patstāvīgi attīstīt savu karjeru.
Insurance Claims Associate — Field Nation, Dhaka
Investigate marketplace liability and injury claims, document cases, and support insurance operations at Field Nation. This full-time role follows a hybrid schedule in Dhaka, Bangladesh.
Apraksts
- Investigate and process general liability, third-party property damage, and bodily injury claims reported by marketplace users.
- Learn to handle OAI claims.
- Interview claimants and witnesses, gather relevant information, and keep thorough case notes and records.
- Enter case and claim details in ServiceCloud and spreadsheets to support accurate departmental reporting.
- Complete investigations with all parties involved and prepare case folders for senior Claims Analyst review and payment approval.
- Learn to vet Provider certificates of insurance (COIs) and process Buyer requests for site-specific COI work orders.
- Maintain a claims watchlist to help reduce future risk across the marketplace.
- Support buyers with annual COI renewal mailings.
- Help prepare claims for insurance companies as needed.
- Update internal insurance processes and documentation as needed.
- Coordinate with colleagues across internal departments as needed.
Prasības
- Background in insurance claims or a comparable field where thorough investigations are important to outcomes.
- Strong interest in building a long-term career in insurance.
- Strong written and spoken English communication skills.
- Ability to investigate, document, and organize findings carefully and in detail.
- Customer service experience or a similar role involving direct interaction with US-based customers.
- Ability to remain patient and composed while delivering accurate work in high-stress situations.
- Strong problem-solving skills and attention to detail.
Priekšrocības
- Field Nation LLC performance reward.
- Festival bonus.
- Referral bonus.
- Gratuity.
- Leave encashment.
- Medical insurance for employees and their immediate family, including spouses and children.
- Gym membership.
- Complimentary lunch and dinner.
- Unlimited tea and coffee.
- Transportation.
- Mobile data allowance.
- Career development budget.
- Hybrid schedule: two days in the office and three days remote each week.
- Summer and winter Field Weeks.
- Quarterly budget for team outings.
- Occasional gifts.
- Paid annual, casual, and sick leave.
- Hajj and Umrah leave.
- Maternity leave.
- Paternity leave.