Technogym
Technogym
Technogym develops fitness equipment and wellness services for people and communities seeking to make physical activity part of everyday life. Founded in 1983, the company operates across the fitness and wellness sectors, with a presence in more than 150 countries and a focus on sustainability. Its careers site is the place to explore opportunities to work on training and wellness solutions.

Customer Success and Digital Account Specialist, Florida Remote

Grow adoption, sales, and retention for Technogym’s Mywellness platforms. Lead digital product training, implementation support, webinars, and client onboarding across South Florida.

Apraksts

  • Meet digital and consulting sales and profitability goals by growing Mywellness platform usage and active license retention.
  • Partner with the sales team on pre-sales and sales work, including training on digital products.
  • Support successful implementations through client training and guidance.
  • Develop customer case studies and best practices that show product value for attracting and retaining customers and generating secondary revenue.
  • Plan and deliver seminars and webinars to promote Technogym’s digital portfolio.
  • Maintain dependable forecasts and well-organized sales pipeline records.
  • Track competitor pricing and product features, and share timely market feedback with headquarters.
  • Plan and promote initiatives that improve customer satisfaction.
  • Support product launches, promotions, and commercial activities to increase sales.
  • Travel locally and domestically about 25% of the time to onboard and train new clients.
  • Report to the Customer Success and Digital Sales Manager.

Prasības

  • Previous experience in digital product sales, account management, or another client-facing role is preferred.
  • Strong written and verbal communication skills, with the ability to build trust and explain complex solutions clearly and confidently.
  • Strong organization and time management skills, including the ability to manage multiple accounts and sales opportunities at once.
  • Experience with CRM tools is required; Salesforce experience is preferred.
  • A strong interest in fitness and wellness is highly desirable.
  • Able to travel locally and domestically about 25% of the time.
  • Able to work remotely in South Florida; Miami is preferred.

Priekšrocības

  • Additional bonus or commission earning opportunities.
  • Medical, dental, and vision insurance starting on the first day of employment.
  • 401(k) plan with company match starting on the first day of employment.
  • Paid time off for vacation, sick leave, and holidays.

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