dentolo
dentolo
dentolo is a Berlin-founded company focused on dental supplementary insurance, offering plans through a digital platform. Part of Zurich Gruppe Deutschland and working with DA Direkt, dentolo provides coverage for services such as dental cleanings, orthodontics and emergency care, with access to a broad network of dental professionals across Germany. Its work brings together insurance, healthcare and digital services, and its profile may be relevant to candidates exploring roles in these areas.

Senior Phone Sales Team Lead – dentolo, Berlin Hybrid

Lead and develop a phone sales team at dentolo, a digital supplementary insurance provider. Improve sales quality and performance through coaching, call reviews, and KPI tracking.

Aprašymas

  • Help shape the future insurance experience
  • Lead Sales Agents’ performance and professional development
  • Work alongside the team on daily phone sales
  • Coach agents on their sales pitches and approach
  • Maintain consistent sales and quality standards across the team
  • Help agents meet individual and team targets
  • Review calls with agents and give direct feedback
  • Coach agents in objection handling, communication, needs analysis, and closing
  • Continuously train agents and refine the sales pitch
  • Ensure agents follow sales standards and communicate confidently with customers
  • Track KPIs, performance, and target progress using Meta Dashboards
  • Use Dialfire for outbound sales and call management, Slack for team coordination, and Google Meet for remote coaching, call reviews, and meetings

Reikalavimai

  • Demonstrated experience in phone sales or telesales
  • Prior professional sales training, either through external sales coaches or internal company programs
  • Strong knowledge of established sales techniques and methods
  • Ability to explain and apply objection handling, needs analysis, closing techniques, and customer communication
  • Clear understanding of a structured sales pitch and the purpose of each stage in a sales conversation
  • Ability to coach Sales Agents and give clear, actionable feedback on phone performance
  • Able to work from the Berlin office two to three days per week
  • Professional written and spoken fluency in German and English
  • Experienced Senior Sales Agents seeking to advance into a Team Lead position are encouraged to apply
  • Growth mindset and motivation to develop and support others
  • Experience leading, coaching, or supporting remote sales teams is an advantage
  • Insurance industry experience is an advantage
  • Experience selling subscription-based products or services is an advantage
  • Experience in a KPI-driven inside sales environment is an advantage
  • Previous experience as a Team Lead, Sales Coach, or in a similar leadership role is an advantage

Privalumai

  • Competitive fixed salary
  • 28 days of annual leave, increasing to 30 days every two years
  • December 24 and 31 off
  • Free Swapfiets bike or a subsidized Berlin/Brandenburg VBB Jobticket or BVG Deutschlandticket
  • Hybrid work from home or the Berlin-Mitte office
  • Option to work from elsewhere in the EU for up to 60 days
  • Free coaching sessions through nilo.health
  • Choice of dentolo, petolo, or vitolo products to try
  • Annual learning budget starting at €750
  • Regular 360-degree feedback
  • Summer and winter parties
  • Regular team events
  • Discounts through the corporate benefits platform
  • Two Community Days per calendar year
  • Pet-friendly office

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